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Description
Operations Manager - Network Losses
Amazon is looking for a motivated individual for the profile of Program Manager for its Network Loss team.
The role is a part of the India Ops under the Middle Mile Network Losses Program.
Key job responsibilities
- Deep dive and analyze key business performance metrics, identify gaps, create plans to mitigate and drive to closure.
- Own regular business reviews with leadership and operational teams to audit ongoing performance against key metrics and program goal.
- Cross functional coordination and alignment with different stakeholders.
- Define new goals to measure the success of our program and drive health of the program.
- Monitor and respond to stakeholder feedback.
- Excellent written and verbal communication skills, including communication across all levels and teams in the organization: senior leaders, technical teams, finance, operations, and business leaders.
- SQL, Data querying, excel proficiency, excellent deep dive skills
- Knowledge or willingness to learn nuances of Operations
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND
Basic Qualifications
- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
