Position Overview:
The Operations Manager for Facilities & Housekeeping is responsible for overseeing the maintenance, cleanliness, and operational efficiency of multiple locations. This role involves managing teams across various sites, ensuring compliance with health and safety regulations, maintaining budgets, and implementing quality control measures. The Operations Manager will coordinate with other departments to ensure seamless operations and exceptional customer service.
Job Description:
- Lead, train, and manage housekeeping and facilities teams across multiple locations. Develop a collaborative and motivated workforce through regular meetings and performance evaluations.
- Coordinate the housekeeping and facilities operations across multiple sites, ensuring consistency in service quality and efficiency.
- Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees.
- Establishes level of cleaning concept in all assigned state office buildings; prepares procedure manuals for cleaning concepts.
- Serves as liaison to client, identifying and resolving current and potential maintenance problems.
- Plans, organizes, directs, and controls work activity of the facilities management area as prescribed by professional standards; recommends and revises work procedures to meet service needs
Skills and Qualifications:
- Bachelor's degree in facilities management, hospitality management, or a related field
- 6-10 years of experience in facilities management or housekeeping in a similar role
- Proven leadership and management skills, with the ability to motivate and manage a team
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making skills
- Knowledge of local, state, and federal regulations related to facilities and housekeeping
- Ability to prioritize and manage multiple tasks and projects
- Strong computer skills, including proficiency in Microsoft Office and facilities management software
- Ability to work flexible hours and be on-call as needed
