Oversee and manage the day-to-day operations of the organization, ensuring efficiency, productivity, and compliance with policies and procedures.
Develop and implement operational strategies, policies, and initiatives to optimize processes and achieve organizational objectives.
Supervise and support team members, providing guidance, coaching, and training as needed to ensure high performance and morale.
Monitor key performance indicators (KPIs) and metrics to evaluate operational performance and identify areas for improvement.
Establish and maintain relationships with vendors, suppliers, and service providers to ensure timely delivery of goods and services.
Collaborate with other departments, including finance, human resources, and sales, to streamline processes and improve cross-functional communication and collaboration.
Ensure compliance with regulatory requirements, industry standards, and company policies across all operational activities.
Prepare regular reports and presentations for senior management, providing updates on operational performance, challenges, and opportunities.
Requirements:
Bachelor's degree in Business Administration, Operations Management, or related field; advanced degree preferred.
Proven experience in operations management or a related role, with a track record of success in improving processes and driving operational excellence.
Strong leadership and management skills, with the ability to motivate and inspire team members to achieve goals and deliver results.
Excellent organizational and problem-solving abilities, with a focus on efficiency and continuous improvement.
Effective communication and interpersonal skills, with the ability to build relationships and collaborate with stakeholders at all levels of the organization.
Knowledge of relevant regulations, compliance requirements, and industry best practices.
Proficiency in Microsoft Office Suite and operations management software.
Ability to work well under pressure and adapt to changing priorities and deadlines.
Skills:
Operations Management: Overseeing and managing day-to-day operations to ensure efficiency and compliance with policies and procedures.
Leadership and Team Management: Leading and supporting team members to achieve goals and deliver results.
Strategic Planning: Developing and implementing operational strategies and initiatives to achieve organizational objectives.
Problem Solving: Identifying issues and implementing solutions to improve processes and resolve operational challenges.
Communication and Collaboration: Building relationships and working effectively with stakeholders across the organization.
Preferred:
Certification in operations management or a related field.
Experience in process improvement methodologies such as Lean or Six Sigma.
