Operations Intern

About The Language Network

The Language Network is an online platform for learning foreign languages for kids, teens, and adults. We offer certified training to students to achieve their desired results in competitive/proficiency exams for English, French, German, Spanish, Mandarin, Japanese, and Korean. We use an in-house portal and creative content to make the learning experience seamless while providing an internationally recognized curriculum and expert trainers. We have trained over 5000 students from India and countries like France, Canada, and the US.

As part of our growth phase, we are looking to hire talented professionals with a passion for working in the ed-tech space. Currently, we have positions open for Interns in the Business Development department.

Type: Work from office

Location: Chembur, Mumbai

Timings: 10:00 am to 6:30 pm

Selected intern's day-to-day responsibilities include:

• Facilitate the creation and distribution of meeting links.
• Provide study materials, forms, and links for completion by students and trainers before and after each batch.
• Collect and address client queries, coordinate with the core team, follow up on issue resolution, and act as an efficient liaison between trainers and students across various courses at TLN.
• Organize demos for prospective language trainers specializing in spoken English, IELTS, Korean, Japanese, French, Spanish, Mandarin, and German.
• Develop monthly plans and calendars, and occasionally oversee online meeting scheduling and monitoring.
• Manage Google Drive folders, document organization, and ensure the cleanliness of Sheets.
• Ensure clients receive receipts, letters, certificates, materials, and acknowledgments for each batch's essentials.
• Engage with existing clients to explore upgrade opportunities.

Our desired skills:

• MS Office
• Excellent organizational skills
• Strong analytical and problem-solving skills
• Client relationship management
• English proficiency (spoken & written)
• Ability to network