Job Description
Job Description Yatriv Consultants Position: Operations Executive. Company Name: Caliper Business Solutions. Location: Mumbai. Experience: 2 3 years is required. Job Type: Full time. Interview Rounds: 2 rounds Compensation: 3.5LPA About Company: Caliper Business Solutions established in 2012 to provide innovation centric solutions that helps to improve top line and bottom-line business performance of clients. Caliper's initial journey started with addressing Supply Chain Management and Logistics challenges without disturbing the system harmony. Today, Caliper's Industry and Client specific proven solutions are getting productized for a mass use. The journey has just begun. Caliper aims to be in this business till the commerce lasts. Caliper Innovation, solution and product team comprises of different industries and domain professionals who are having over 20 years of strategy and operational experience and they believe that innovation is the only way to sustain and prosper. Caliperians natural instinct is to Explore where eagles dare Our vision is to be a profitable company by providing innovative services and products which helps our clients to overcome the business limitations by ensuring win-win proposition to all the stake holders. Our service domains include Business turnaround, Marketing & Sales, Procurement, Inventory Management, Distribution, Transportation, Warehousing & Demand We provide a third eye view of the business and help our clients to realize their potential by eliminating the undesired circumstances and by introducing the simple and practical applications to their business... Fulfilment. .Requirements: 1. Strong customer service background with minimum of 2 years of experience in handling Corporate / Enterprise Clients. 2. Excellent communication skills with an ability to impress upon Managers to staff level employees. 3. Should be a team leader to manage implementation at various sites of the customer. 4. Good numerical and analytical skills to get hold on numbers. 5. Should have good business skills to understand customers business and recommend products to 6. Good listening and comprehension skills to understand the products, customer requirements and enhance revenue. alignment of both. Responsibilities: 1. Problem Solving skills and good analytical skills. 2. Account Management of Key customers and regular visits to them. 3. Driving revenue enhancement programs that are announced from time to time. 4. Regular Feedback to product team on the new requirements of customers. 5. Expert working knowledge of the Microsoft Excel with command on Macros and Pivot creations 6. Ability to understand the workflows of Logistics Processes. Other Information: 1. Should be a Graduate with at least 2 years of customer service Experience. 2. Preferably working in BFSI or Fintech industries. 3. Should have fair understanding and knowledge of Logistics flows. 4. Working knowledge of Microsoft Power-point and Expert knowledge of Microsoft Excel. 5. Mobility Involves Travel across various sites of the customer.