Operations Executive

Branch Operations Executive - Logistics Company

As a Branch Operations Executive at our reputable logistics company, you will play a pivotal role in ensuring the seamless day-to-day operations of our branch. Your responsibilities encompass a wide spectrum, including managing retail clients, overseeing courier and cargo operations, and maintaining operational excellence.

Key Responsibilities:

- Lead and supervise daily branch operations, including handling retail client inquiries, courier services, and cargo shipments.

- Manage and motivate a team of operational staff to ensure efficient and customer-centric service delivery.

- Maintain high levels of customer satisfaction by resolving client issues and concerns in a timely and effective manner.

Qualifications:

- Previous experience in branch operations management, logistics, or a related field.

- Strong leadership and team management skills, with the ability to inspire and guide a diverse team.

- Customer-focused mindset with excellent problem-solving and communication abilities.

- Proficiency in utilizing operational software and systems for tracking and reporting purposes.

- Strong organizational skills and attention to detail to ensure smooth operational workflows.

Join us as a Branch Operations Manager and contribute to the efficient functioning of our branch operations. Drive customer satisfaction, and ensure the highest operational standards are maintained.