Operations Client Service - Officer

Who we are looking for

A candidate who knows how cash operation works :

Strong knowledge on Custody and Accounting flow

Knowledge on custody payments i.e. Fed Wire, MT103, MT202, ACH and Check Payments

Thorough knowledge of Cash Reconciliation

Okay for night shift (8PM - 5 AM IST)

Working out of Office - 5 Days a Week

Process timely and accurately cash instructions in accordance with Fund/internal and external clients deadlines, operating procedures and legal regulations.

Why this role is important to us

The team you will be joining is a part of Global Delivery, Cash COE. Directed Cash Services Team is responsible to monitor and process all the Cash and Accounting instructions received in the queue for the day. This involves monitoring and process timely and accurately cash instructions in accordance with Fund/internal and external clients deadlines, operating procedures and legal regulations.

What you will be responsible for

As an Associate 2 in Directed Cash Services Team you will :

Process timely and accurately cash instructions in accordance with Fund/internal and external clients deadlines, operating procedures and legal regulations.

Verify the work of other processors within the team for quality and accuracy.

Effectively prioritize and reorganize tasks to changing priorities and business circumstances.

Compile and categorize data used for monthly operational metrics.

Effectively identify potential issues that might work against the team and take early corrective actions.

Involvement in the training and development.

Risk Identification & Assessment

Demonstrates ability to work accurately and to daily deadlines

Communicating with upstream teams via emails/IMT

Adhering quality parameters and SLAs

What we value

• Strong critical thinking, problem solving, and decision making skills
• Strong communication and inter-personal skills
• Acts collaboratively, Willingness to learn, Team player
• Take ownership and accountability for your tasks
• Timely completion of assigned coding work

Education & Preferred Qualifications

• Graduation (Commerce)
• Minimum 1 year of experience in State Street
• Should know how to use MCH, IMT, WMT and Hogan applications

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.