ITC Worldwide is in search of a highly skilled business manager to join our team and help build a tradition of unparalleled client, customer, and employee satisfaction. The ideal candidate will have a track record of outstanding management of day-to-day operations, including production, human resources, and accounting processes. This person will be a motivated leader who thrives on creating and sustaining a climate of inclusion, trust, and productivity. Ultimately, the business manager will be responsible for maintaining successful daily business practices and ushering in a new era of growth.
Job locations: India | Pune | ITC Office
Objectives of this role
Strategize, implement, and oversee processes for increased productivity and growth
Design daily operational programs that achieve organizational objectives
Manage employee activities, providing suitable resources
Establish and grow relationships with relevant partners
Establish cost parameters and manage overall P&L for company
Maintain plan for forecasting, targeting, and attaining sales
Collaborating with department heads to define Key Performance Indicators (KPIs) and reports.
Developing an understanding of business operations and contributing departments.
Implementing and maintaining reports and dashboards using reporting software.
Conducting ad-hoc analyses to support internal decision-making.
Responsibilities
Supervise employee productivity and provide internal processes for improved efficiency while adhering to legal guidelines
Provide data analytics of sales, distributors, and partners to relevant management teams
Work with assistant managers to develop long-term strategic initiatives
Create and maintain rolling three-month plan for forecasting, targeting, and attaining sales
Participate in development of competitor analyses and pricing strategy
Support customer-facing operations, including sales, marketing, and public relations
Adherence to SLAs
Required skills and qualifications
Three or more years of experience in a business management or similar role
Experience in developing business strategy
Strong ability with financial and budgetary processes
Superior leadership skills, with focus on employee coaching and development
Up-to-date knowledge of relevant industry trends
Preferred skills and qualifications
Materss degree (or equivalent) in business, management, or related field
Strong ability with database and information systems software
Experience in data analysis with Power BI
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Microsoft Applications: SaaS Product Line Licensure
Microsoft Modern Workplace plays
Dynamics 365 ERP/CRM Pre & Post sales
SAP/NetSuite (a plus!)
