Role & Responsibilities:
- Back office for non-voice role
Understanding the client portal and communicating the result of the analysis- Ensuring the client portal is updated completely, in line with the instructions set by our client
Prioritize work effectively to meet SLA
Meet defined daily targets set for the process
- Need to multitask and work on different markets and applications
Proactively analyze markets assigned in order to enhance process efficiency- Flexibility to support different queues within the process not limiting to one team
Documentation of requirements to ensure smooth automation of reporting
To act as the central point for clients requiring services on our print and digital product To promote a positive environment of partnership working across on/offshore teams
Job Type: Full-time
Pay: 20,
- 00 - 30,000.00 per month
Jadwal: - Monday to Friday
* Night shift
Experience:
- Microsoft Office tools: 1 year (Preferred)
Language:
- Expert English (Preferred)
Shift availability:
Work Location: In person
