The primary responsibility includes solution development, maintenance, and support based on platforms such as Power Platform (Power Apps, Power Automate, Power BI, PVA), SharePoint Online (Site Development, Configuration Administration, SPFx components), Microsoft 365 (Teams, One Drive, MS Forms), and other Microsoft Tools Technologies (Azure AD, Azure Functions, Microsoft Search, Graph API, etc.)
Collaborate with internal teams and third-party vendors to ensure data accuracy and consistency
Monitor and troubleshoot integration issues, ensuring timely resolution and minimal disruption to business operations
Develop and maintain integration documentation, including technical specifications and data mapping
Build and support applications, dashboards, forms, workflows, and SPFX components based on requirements analysis
Write PowerShell scripts to automate bulk jobs and scheduled jobs
Develop concise and accurate project documentation including design charts, knowledge guides, and operating procedures
Provide technical and operational subject matter expertise for Microsoft 365 adoption in the organization
Develop, change, and implement standard operating procedures for IT operations and project implementation support
Documentation may be required for operational procedures, troubleshooting steps, and technical analysis for products, features, and capabilities
Use standard APIs, including Microsoft Graph and other REST APIs, for process flows, data synchronization, and systems integration
Monitor system outages and takes appropriate actions as per the standard operating procedure
Work with Microsoft and other third-party vendors to address product and service-related issues
Ensure changes are planned and implemented in a sound, low-risk manner, without creating system outages and following the change management processes.
