Owns core operational processes: Takes ownership of essential operational business functions including revenue recognition, invoicing, contract management, compensation administration, system administration, reporting, and dashboard creation.
Provides timely and accurate operational support: Responds promptly to internal requests, ensuring accurate information and effective solutions. Maintains organized documentation and proactively identifies and resolves operational issues.
Drives process refinement and improvement: Applies a growing understanding of internal business processes and policies to identify and implement enhancements, ensuring operational efficiency and effectiveness.
Resolves complex business issues: Leverages subject matter expertise and analytical skills to evaluate and address a variety of moderately complex business challenges, ensuring timely and effective solutions.
Delivers comprehensive analyses and reports: Utilizes business applications to produce accurate and insightful analyses and reports, contributing to data-driven recommendations for process optimization and decision-making.
Education and Experience Required:
First level university degree or equivalent experience.
Typically 2-4 years of experience in a business related function, preferably Business Operations, Business Analytics, or Finance.
Knowledge and Skills:
Strong communication skills (e.g., written, verbal, presentation). Fluency in English required.
Strong knowledge and skills of business applications (e.g., Excel / Google Sheets, Salesforce, PowerBI).
Ability to work as a proactive member of a team, as well as independently.
Ability to think critically and think outside of the box.
Ability to work under pressure and to meet deadlines.
Developing understanding of internal business processes and policies.
Developing business acumen and understanding of accounting concepts.
