The Operational Growth Catalyst will play a pivotal role in optimizing our day-to-day operations, ensuring that our processes are scalable, efficient, and aligned with our company's growth objectives. This role requires a strategic thinker with hands-on experience in process improvement, a first-principles approach, and a keen eye for detail. You will work closely with various departments to design and implement processes that enhance our operational capabilities and support the overall business strategy.
Key Responsibilities:
Process Design & Improvement: Design, implement, and continuously improve operational processes to enhance efficiency, scalability, and quality.
Project Management: Lead cross-functional projects to optimize workflows, reduce costs, and improve service delivery.
Data-Driven Decision Making: Utilize data and analytics to identify inefficiencies and areas for improvement, driving informed decision-making.
Team Leadership: Manage and mentor a team of operations professionals, fostering a culture of continuous improvement and operational excellence.
Collaboration: Work closely with the leadership team to align operations with the company's strategic goals, ensuring that all departments work seamlessly together.
Risk Management: Identify potential risks in operations and develop mitigation strategies to ensure business continuity.
Scalability: Develop processes that can scale with the company as we expand into new markets and launch new products and services.
Qualifications:
Experience: Minimum of 3 years of experience in an operations role, preferably within a high-growth startup environment.
Skills:
Strong analytical skills with the ability to break down complex problems into actionable steps.
Proven track record of process improvement and optimization.
Excellent project management skills, with the ability to lead cross-functional teams.
Strong attention to detail and a commitment to operational excellence.
Ability to think strategically and execute tactically.
Mindset: A first-principles approach to problem-solving, with a focus on building processes from the ground up.
Education: Bachelor's degree in Business Administration, Operations Management, or a related field is preferred.
What We Offer:
Competitive salary and benefits package.
Opportunity to be part of a fast-growing company with a mission to empower creators.
A dynamic work environment with opportunities for professional growth and development.
The chance to make a significant impact on the company's operations and contribute to our long-term success.
Job Types: Full-time, Permanent
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 3 years (Required)
Work Location: In person
