Description
We are seeking a Desktop Support Engineer to join our team. The ideal candidate will be a male fresher with 0-0 years of experience in the job market context of India. The candidate should be proficient in providing technical support for hardware, software, and networking issues. The candidate will be responsible for maintaining and troubleshooting desktops, laptops, printers, and other IT equipment.
Responsibilities
- Provide technical support to end-users for hardware, software, and networking issues
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment
- Troubleshoot and resolve hardware and software issues
- Manage user accounts and permissions
- Assist in the deployment of new hardware and software
- Document and maintain records of technical issues and solutions
- Ensure timely resolution of technical issues
- Provide training and support to end-users
Skills and Qualifications
- Bachelor's degree in Computer Science or related field
- Good understanding of computer hardware and software
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Ability to work independently and in a team environment
- Basic knowledge of networking concepts
- Knowledge of Windows operating systems and Microsoft Office Suite
- Ability to lift and move computer equipment weighing up to 50 pounds
- Willingness to work flexible hours and on-call as needed
