Description
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. As a Desktop Support Engineer, you will be responsible for ensuring that our clients computer systems are fully functional and operational. The ideal candidate will be a male fresher with 0-0 years of experience in the job market context of India.
Responsibilities
- Providing technical assistance to clients over the phone, email or in person
- Troubleshooting and resolving hardware and software issues
- Installing and configuring computer hardware, software and peripherals
- Maintaining and updating computer systems
- Responding to service requests in a timely and efficient manner
- Providing training and support to clients on computer systems and software
- Collaborating with other IT professionals to resolve complex issues
- Maintaining accurate records of client interactions and service requests
Skills and Qualifications
- Bachelor's degree in Computer Science or related field
- Knowledge of Windows and Mac operating systems
- Familiarity with Microsoft Office Suite and other common software applications
- Basic knowledge of networking and troubleshooting techniques
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Attention to detail and ability to multitask
- Willingness to learn and adapt to new technologies