Create the best first impression about GazeIT by lively engagement with the customer to understand customer business. Make the customer feel welcome and assured. Create the confidence in the customer that their search for software solution ends with GazeIT. Customer should choose to evaluate GazeIT as their first choice.
Goals Deliverables :
- Generate 5-8 quality prospects a day and schedule about 3 demo per day with a pipeline of Rs 1 lac per day for the Online Field Sales Managers by doing 60 unique engagements in a day
- Run minimum 1 campaign each day to reach out to existing leads in the assigned area to generate as many prospects from them
- Continuously improving the lead to prospect ratio, the prospect to demo ratio, the campaign success ratio and the overall revenue potential of the prospects on a month on month basis
- Making every prospect experience the product and continuously improving the number of apps / applications experienced per prospect on a month on month basis.
- Daily minimum 2-4 mobile app installations for Restaurant and 2 trial installation of GOFRUGAL ERP solutions for Retail are expected
- Understand the importance of accurate data and follow the systems and processes, utilize the CRM tools effectively to ensure 100% quality information is entered in the CRM for all the leads and prospects engagements
- 5 to 10 Lac rupees business per month for ERP Software for Retail Business and Point of Sales Hardware Equipment, Printer and Scanner.
As an Online Business Development Officer :
- You need to be a hunter with a competitive mindset, looking for opportunities to sell all the time and always thrive to exceed the target and wish to earn incentives each month
- You understand your responsibilities, take the ownership to deliver on them and enjoy solving every challenge problem encountered in the journey. You will not hesitate to ask for help or give help will go an extra mile. You love an Agile work culture and embrace change to be an early adaptor and lead by example
- You understand the value of first impression and can create the first best impression in the customer mind about you, the product and company you represent. Understand every customer is unique and love engaging with them to celebrate their uniqueness
- You are genuinely interested in knowing the needs, challenges and pain points of customers and happy helping them get the right solution. This would need you to quickly grasp the nature, personality of the customer and customize your engagement to suit the customer personality thus conveying the right value proposition to customers
- You are quality sensitive person who can appreciate how well you answered the customer queries and the experience delivered to customer and learn from the experience
- You enjoy working independently, self motivated, and can handle rejections and move forward towards plan achievement and learn from every poor experience and back on track
- You strongly believe domain, business, product knowledge skills contribute to success and enjoy learning small modules in the product each day, Responsible for the feedback loop between the market and development teams on new market needs
- You value your time, love to plan your tasks for the next day, measure your plan vs achievement each day and honestly share your experience, feedback, challenges, learning and emotions for the day in your daily report
- You analyze your results achieved against the plan and target to identify areas of improvements and seek guidance on them. Believe in taking baby steps towards success, enjoy learning by doing love sharing your success and your learning not just within team but across other regions as well
- You understand the current market opportunities, competitor strengths and weakness and customize your engagement strategy to maximize the win
- You should be able to communicate with customers from different cultures with empathy and good language proficiency in English. Hindi multi-lingual proficiency is sure an advantage
You will not fit in the role if
- You are an individual rock star performer and not a team player
- You feel that ownership of a customer account is over after the sales is done
- You do not enjoy continuous feedback and learning
- You feel like a victim in every challenge raised by customers or partners
- You love blaming others instead of seeking help to get the job done when it matters
- You are afraid to raise challenges at work even if its your senior
- You feel daily standups, weekly reviews and course correction are too much pressure
