Experience Required:
- 3 months- 6 months of experience in a relevant field
Major Roles & Responsibilities:
- Handling Online Reputation Management
- Manage work efficiently, generate ideas collaboratively with the team, and must have a passion for content
- Answering customer queries on all social platforms
- Real Time tracking
- Fast thinking individual who can create content on a variety of complaints, queries or requests.
- Ability to propose logical solutions as well as communicate them clearly and effectively.
- Sets processes in place for managing the key tasks.
- Manages presence on social networking sites including Facebook, Twitter, Instagram, LinkedIn, Google+ and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed.
- Excellent overall writing skills in a number of different styles/tones
- Impeccable spelling and grammar
- Maintaining daily, weekly, monthly trackers
- Servicing the client to ensure maximum satisfaction.
Skills Required:
- Strong Communication & Time management skills
- Strong attention to detail
