About OdinSchool:OdinSchool is a leading edtech company dedicated to transforming careers through innovative and industry-relevant education. We offer a variety of courses designed to equip students with the skills needed to succeed in today's competitive job market. As a rapidly growing organization, we are committed to maintaining an outstanding online reputation that reflects our values and the quality of our programs.
Job Description:
Position Overview:We are seeking a proactive and creative Associate/Sr. Associate to join our Digital Marketing team, focusing on Online Reputation Management (ORM). This role is ideal for freshers or candidates with up to 2 years of experience who are passionate about maintaining and enhancing our brand's online presence. The ideal candidate will be smart, think outside the box, and have a keen eye for detail.
Key Responsibilities:
- Monitoring:Continuously monitor online platforms including social media, review sites, forums, and blogs for reviews, comments, and any buzz related to OdinSchool.
- Engagement:Respond promptly and professionally to reviews, comments, and messages across various online platforms.
- Corrective Actions:Develop and execute strategies to address negative feedback, organize word-of-mouth efforts, and manage media coverage to improve online reputation.
- Reporting:Generate detailed reports on the status of OdinSchool's online reputation, including metrics on sentiment analysis, volume of mentions, and key trends.
- Collaboration:Work closely with the marketing, content, and customer support teams to ensure a cohesive approach to managing our online presence.
- Innovation:Propose and implement creative strategies to enhance the company's online reputation and visibility.
Qualifications:
- Bachelor's degree in any field; MBA is advantageous.
- 0-2 years of experience in Online Reputation Management, Social Media Management, Public Relations, or a related field.
- Excellent written and verbal communication skills in English.
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Proficiency in using social media platforms and ORM tools.
- Creative thinking and the ability to propose innovative solutions.
- Ability to work independently and as part of a team in a fast-paced environment.
Desired Skills:
- Familiarity with online review platforms and social listening tools.
- Basic knowledge of SEO and content marketing.
- Strong organizational and multitasking abilities.
- Positive attitude and a proactive approach to problem-solving.
What We Offer:
- A dynamic and inclusive work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
- The chance to be part of a mission-driven company that is making a difference in the education sector.
