Omni Champ

Position: Omni Champion
Location: Mumbai
Job Type: Full-Time
Education Requirement: HSC Completed

Job Summary:

We are seeking an enthusiastic and tech-savvy Omni Champion to join our team. The ideal candidate will have a strong foundation in basic computer skills and a passion for providing excellent customer service. In this role, you will assist with online delivery orders and ensure a seamless experience for our customers.

Key Responsibilities:

• Manage and process online delivery orders efficiently.
• Provide support to customers via chat, email, and phone regarding their orders.
• Maintain accurate records of orders and customer interactions.
• Troubleshoot basic technical issues related to online ordering systems.
• Collaborate with team members to enhance service delivery and resolve any issues.
• Ensure timely communication with customers regarding order status and updates.
• Assist in updating product information and promotions on the website.

Qualifications:

• HSC (Higher Secondary Certificate) completed.
• Basic computer knowledge, including proficiency in MS Office and online platforms.
• Strong communication skills, both verbal and written.
• Customer-focused mindset with a problem-solving attitude.
• Ability to work independently and as part of a team.
• Previous experience in customer service or a similar role is a plus.

What We Offer:

• Competitive salary and benefits.
• A supportive and dynamic work environment.
• Opportunities for growth and development.

If you are passionate about customer service and have the skills we are looking for, we would love to hear from you! Please submit your resume.

Job Type: Full-time

Pay: 15,000.00 - 18,000.00 per month

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Application Deadline: 27/09/2024