Roles & Responsibilities
Core Skills
SharePoint/Microsoft 365 Administrator Interacts with the application team and internal customers to ensure the team sites, pages, and intranet tools are available across multiple teams . This includes support to not only deploy and maintain sites but to provide continued support of new and existing sites from a technical perspective.
Functions
- Create and Administer SharePoint sites and pages based on technical requirements supplied internal stakeholders.
- Perform level two and level three support and troubleshooting when needed, including participating in on-call rotation for critical systems support after-hours.
- Develop, test, and implement batch system integrations using scripting tools.
- Develop and maintain documentation on solution designs/system topologies, issue resolutions, and routine and special procedures.
- Responsible for updating tickets in service management system and tracking time required for IT services management.
- Responsible for collaborating with IT associates to resolve complex issues.
- Setup, configure and maintain SharePoint 2010,2013,2016 and 2019 on premise infrastructure on development and production servers
- Manage, administer multi-server SharePoint 2010,2013,2016 and 2019 environments, including troubleshooting performance degradation, analyzing errors in log files and diagnosing problems
- Manage user permissions and develop appropriate lifecycle documentation to support the SharePoint design, and deployments
- Responsible for production deployments, upgrades, and patches
- Knowledge of power shell scripting
- Implement and maintain SharePoint backups, restores and disaster recovery plans
- Capacity planning for SQL storage requirements
- Experience in SharePoint cleanup including identifying orphaned items and unused content databases, migration of top-level sites to sub-sites and vice versa
- Solid understanding of IIS, Active Directory and Mail Configurations.
- Maintain and administer Microsoft SharePoint Servers, including daily monitoring, troubleshooting, patching and performance analysis.
- Install and configure SharePoint software and related components at the server level, including SQL Server, web server and application server.
- Manage the functionality of features such as Search, view the Audit Log Reports, work with site collection policies, manage the site collection caching, and activate or deactivate Site Collection features.
- Participate in planning and execution of tasks related to the evaluation of new SharePoint based initiatives (upgraded versions, patching, and integration with additional Enterprise Systems).
- Perform typical system administrative activities such as backup, restore, and issue resolution.
- Provide guidance and recommendations for enterprise deployments of SharePoint Able to understand, develop, and expert in PowerShell commands.
- Maintain current industry knowledge of development concepts, best practices, and procedures for SharePoint solutions.
- Ensures compliance with policies and procedures including STIG requirements.
- Troubleshooting, customer support and, tickets, incident handling.
Requirements
- Associate, vocational, or technical degree related to information technology required or related field equivalent experience.
- Bachelor's degree related to information technology preferred.
- Microsoft Technology Associate, Microsoft Solutions Associate, or Microsoft Solutions Expert certification preferred.
- Experience managing Microsoft 365 services, in particular SharePoint Online, OneDrive Online, Teams, and Power Platform (Power Automate, Power Apps, Power BI)
- 3-5 years of experience administering SharePoint in a complex environment
- Experience configuring software.
- Knowledge of Active Directory authentication.
- Knowledgeable in t-SQL, PowerShell, and/or other scripting languages
- Hands-on experience as System Administrator for maintaining SharePoint 2010/ 2013/ 2016 & SharePoint Online, MS SharePoint Server, SharePoint SME, and disaster recovery fluency for SharePoint.
- Experience with addressing server upgrades, patching, backups, licensing.
- Strong experience with modern SharePoint architecture and implementation.
- Solid experience in Troubleshooting, Help desk support and SharePoint housekeeping.
Experience
Skills
- Primary Skill: M365 Engineer
- Sub Skill(s): M365 Engineer
- Additional Skill(s): MS SharePoint, MS SharePoint Online, M365 Engineer
About The Company
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Krakw, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.
