NRI Relationship Manager

The ideal candidate will be responsible for gaining a deep understanding of the clients business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients data. Essentially, you will act as the main point of contact for our clients.

Responsibilities

This position is primarily responsible for developing and maintaining banking relationships with a select group of high net worth customers by providing them exceptional individualized customer service; thereby achieving targeted growth and service norms.

Develops new and expands existing NRI customer relationship for liabilities specifically and across the range of Banking product offering.

Develops databases for lead generation, identifies market segments.

Reviews and monitors effort of assigned Relationship & Sales team

Plans and conducts special sales initiative and events for prospective and existing clients.

Co-ordinates with other businesses to provide NRI customers with seamless access to other bank products

Tracks customer complaints/queries and turnaround times to ensure high level of customer satisfaction and provide information for product and service enhancements.

Qualifications

• 4-6 years of client relationship experience
• Ability to manage multiple projects and clients
• Strong communication and interpersonal skills