Mandatory Skills
Experience with Nokia network monitoring tools to track performance and incidents is must for this role.
Candidates must possess strong oral and written English communication skills, as effective
communication is essential for collaboration and success in this role.
Daily Tasks and Responsibilities
Continuously monitor telecom network performance, including voice, data, and video services,
using NOC tools and dashboards.
- Quickly respond to and troubleshoot network alarms and incidents, ensuring minimal service
disruption.
- Diagnose issues in network elements (e.g., routers, switches, base stations) and coordinate
necessary repairs or escalations.
- Provide Remote Integration Support
- Post Integration performance monitoring.
- Script Creations
- Analyse network performance metrics to identify trends, potential issues, and areas for
optimization.
- Maintain accurate logs of incidents, resolutions, and network changes for compliance and
operational efficiency.
- Prepare regular reports on network status, incidents, and performance metrics for management
review.
- Work closely with field engineers, technical support teams, and vendors to resolve complex
issues and implement solutions.
Skills: nokia,network monitoring,performance metrics,integration,network performance
