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Telecommunications
Job Description:
1. Implement projects/assignments related to network maintenance, upgrade, scaling, etc.
2. Monitor network uptime and performance, security, redundancy
3. Install, configure and maintain switches, routers and servers.
4. Test new features and products, document test cases and results
5. Resolve service problems by providing the best solution to internal teams and customers.
6. Simulating live network topology in lab and troubleshooting issues
7. Maintain applications including regular backups, high availability, latest version and security
8. Flexible to work at any hours as per business requirements.
9. Updating job knowledge by participating in educational opportunities; maintaining personal networks.
10. Maintaining SOP for all troubleshooting and problem resolution steps
11. Enterprise customers escalations management and interaction for troubleshooting and handling of issues.
SKILLS & EXPERIENCE DESIRED:
1. 1 to 3 years of experience in NOC Support or networking related profile
2. Understanding of OSI, TCP/IP Model, networking technologies.
3. Understanding in TCP, UDP, DHCP, DNS, ICMP, ARP, STP, LACP, MPLS, BGP
4. Excellent (enterprise) customers handling and communication skills.
5. CCNA / CCNP certifications are preferable.
6. Knowledge on MS Office is mandatory.
7. Shell scripting, Perl scripting or Python scripting experience is good to have
Date Posted: 10/07/2024
Job ID: 84064767
Atria Convergence Technologies Limited, branded as ACT, is an Indian telecommunications company headquartered in Bengaluru, Karnataka, India. ACT offers fibre to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand.
