PAL Business Systems is looking for Network Support Engineers to join our dynamic team and embark on a rewarding career journey
- Network Troubleshooting: Diagnose and resolve network-related issues, including connectivity problems, hardware and software failures, and performance bottlenecks
- Technical Support: Provide timely and effective technical support to end-users, assisting them with network-related queries, concerns, and issues
- Network Monitoring: Monitor network performance, availability, and security to proactively identify and address potential issues before they impact operations
- Incident Management: Respond to and manage network incidents, adhering to established procedures and escalating complex problems as necessary
- Configuration Management: Configure, maintain, and update network devices, including routers, switches, firewalls, and access points, to ensure optimal performance and security
- Network Documentation: Create and maintain comprehensive documentation of network configurations, diagrams, procedures, and troubleshooting steps
- Network Security: Implement and maintain network security measures, including firewalls, intrusion detection systems, and access controls, to protect against unauthorized access and data breaches