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IBM

Network Specialist- Field Support

IBM
Early Applicant
  • a month ago
  • Be among the first 50 applicants
Exp: 3-5 Years
Mumbai, India

IT/Computers - Hardware & Networking

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Job Description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems If so, lets talk.

Your Role and Responsibilities
  • Configure, manage, and troubleshoot Layer 2 network switches, routers, and firewalls.
  • Handle VLAN configurations, Spanning Tree Protocol (STP), Link Aggregation (LACP), and other L2 protocols.
  • Support network topology design and optimize network infrastructure for performance and scalability.
  • Diagnose and resolve L2 network issues, including loop detection, broadcast storms, and MAC table issues.
  • Monitor network performance using tools like Wireshark, SolarWinds, and PRTG.
  • Provide Level 2 support for escalated network incidents and work closely with L3 engineers on complex issues.
  • Apply patches, upgrades, and configuration changes to network devices as needed.
  • Perform regular audits of network devices and settings.
  • Collaborate with network architects to ensure design consistency and performance optimization.
  • Maintain accurate documentation of network diagrams, configurations, and processes.
  • Prepare incident reports and provide recommendations for continuous improvement in network management.


Required Technical and Professional Expertise
  • 3-5 years of experience working in a network engineer or equivalent role.
  • Hands-on experience with L2 switching and routing protocols.
  • Expertise in Layer 2 technologies (e.g., Ethernet, VLANs, STP, LACP).
  • Proficiency in configuring and managing network devices from major vendors (e.g., Cisco, Juniper, HP, Aruba).
  • Familiarity with network monitoring and diagnostic tools (e.g., Wireshark, Nagios, SolarWinds).
  • Basic understanding of Layer 3 protocols like OSPF, BGP is a plus.
  • Strong analytical and problem-solving skills.
  • Good communication skills and the ability to work with cross-functional teams


Preferred Technical and Professional Expertise
  • Certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIP, or equivalent.
  • Experience in a data centre or service provider environment.
  • Bachelor's Degree in Computer Science, Information Technology, or related field.

More Info

Industry:IT/Computers - Hardware & Networking

Function:technology

Job Type:Permanent Job

Skills Required

Problem-solving
communication
analytical
Routing Protocols
Network Monitoring

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Date Posted: 10/10/2024

Job ID: 95830223

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About Company

IBM
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About Business Unit About IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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