Network Security Engineer

Job Title: Network Security Engineer

Location: Pune

About the Company:

Gruve is an innovative Software Services startup dedicated to empowering Enterprise Customers in managing their Data Life Cycle. We specialize in Cyber Security, Customer Experience, Infrastructure, and advanced technologies such as Machine Learning and Artificial Intelligence. Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.

Why Gruve:

At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you're passionate about technology and eager to make an impact, we'd love to hear from you.

Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Position summary:

We are looking for Level 1 Engineer for our Device Management Team, having 2 + years of experience in Device Management. The team member will be responsible for the administration of the Security Devices like Next Gen Firewall, NAC solutions such as Cisco ISE, Aruba ClearPass and wireless, wired networks.

He should be well versed in the Change and Incident Management process. He should be ready to work in 24 X 7 shift.

Key Roles & Responsibilities:

Health Monitoring of the devicesHandling of P1, P2, P3 and P4 tickets till its closureLifecycle Management for all the devices that are under Management.Follow of the SOP that has been created by the level 2 and Level 3 team members.Follow Incident Management, Change management and escalation management process for all processes.Coordinating with the OEM for tickets raised with them for the product.Weekly & Monthly report preparation for SOC Management

Basic Qualifications:

• Education: BE
• Experience: Required: 2+ years.
• Excellent communication and collaboration skills.

Preferred Qualifications

Administration and Troubleshooting of any ONE of the following Technologies.

Next Gen Firewall /UTM Palo Alto (Preferred), Juniper (Preferred, Fortinet, Checkpoint, Cisco FTD/ASA

NAC- Cisco ISE (Preferred), Aruba ClearPass

Hans-on or understanding of networking concepts such as RADIUS, TACACS, MAB, Guest Flow.

Good understanding of Incident Management, Change Management and Problem Management

Good Understanding of ITIL process and concepts

Strong verbal and written communication skills

Strong Interpersonal skills

Ability to work with minimal levels of supervision or oversight.