Network Engineer

Skills: NOC Engineer

Experience: 3 to 5 Years

Work Location: Pune (Night Shifts, 5 Days Work From Office)

Notice Period: Immediate to 15 Da

y

s Education: Diploma or BE candidates if no tech (Diploma or BE) background, then CCNA certification is a mus

t

.

Job Descriptio

n

: Candidate with IVR or Basic knowledge on Routing and Switchin

g.Excellent Communication skill, Without MTIs and thick Accent, good Articulation, and comprehension

. Excellent ticket documentation skills Escalate support issues/outages/escalated ticket

s.Trouble shoot ticket updates and administration throughout the life of the ticket Customer update through issue resolution for Escalated Issue

s.Make data driven decisions L1 Trouble shooting experienc

e.Should have experience in Routing and Switching with troubleshooting experienc

e.WIFI / Wireless experience is added advantag

e.CCNA knowledge/ certification is preferred not mandator