Make an impact with NTT DATA
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Your day at NTT DATA
The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients.
The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity.
The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required.
What You'll Be Doing
L2 Network Engineer
Job Title: L2 Network Engineer
Location: Pune
Job Description: We are seeking a skilled L2 Network Engineer to join our team. The ideal candidate will have experience with Cisco, Routing, Switching, AAA servers, Cisco Next Gen Firewalls, Palo Alto Firewalls, Citrix Load Balancers, and Cisco ACI with SDN. This role involves supporting and maintaining network infrastructure, troubleshooting issues, and ensuring network security and performance.
Key Responsibilities
- Excellent understanding of the TCP/IP protocol suite.
- Monitor and maintain network infrastructure.
- Troubleshoot and resolve network issues.
- Monitor and manage Routing & Switching.
- Monitor and manage Cisco AAA servers.
- Monitor and manage Cisco Next Gen Firewalls and Palo Alto Firewalls.
- Support Citrix Load Balancers.
- Assist in the deployment and management of Cisco ACI & SDN solutions.
- Collaborate with other IT teams to ensure seamless network operations.
- Strong written/verbal communications skillset
- Strong interpersonal and teamwork skills
- Configure, administer, document firewall infrastructure and change management.
- Experience in performance tuning and optimization of firewalls and firewall policies.
- Experience working on Firewall Rule base analyzers and optimization approaches.
- In depth understanding of Network ports, NAT, PAT and Access Lists.
- Document network configurations and changes.
Required Skills
- Experience with Cisco AAA servers.
- Proficiency in managing Cisco Next Gen Firewalls and Palo Alto Firewalls.
- Knowledge of Citrix Load Balancers.
- Familiarity with Cisco ACI & SDN.
- Strong troubleshooting and problem-solving skills.
Workplace Type
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.