We are hiring for our client - Huskyvarna Inc.
Overview
The Motorcycle Enthusiast plays a crucial role in our organization, serving as a knowledgeable and passionate advocate for motorcycles. This individual is responsible for maintaining an in-depth understanding of motorcycles and related products while providing exceptional customer service to motorcycle enthusiasts and novices alike.
Key Responsibilities
- Demonstrate extensive knowledge of motorcycles, including their performance, specifications, and features.
- Assist customers with product selection, offering guidance on motorcycles, parts, and accessories.
- Maintain a welcoming and informative environment within the motorcycle department, answering customer inquiries and providing expert advice.
- Conduct test rides and demonstrations to showcase motorcycle performance and features.
- Collaborate with sales and marketing teams to develop and implement promotional strategies for motorcycles and related products.
- Perform basic maintenance and repairs on motorcycles, ensuring they are in optimal condition for sale and demonstration.
- Participate in motorcycle events, such as rallies and exhibitions, to represent the organization and engage with the motorcycle community.
- Stay updated on industry trends, new motorcycle models, and technological advancements to provide accurate and informed guidance to customers.
- Support customers in customizing their motorcycles with aftermarket parts and accessories, offering expert advice on upgrades and modifications.
- Assist in inventory management, including ordering, receiving, and organizing motorcycle products and parts.
- Handle customer inquiries and complaints, demonstrating excellent problem-solving and communication skills.
- Contribute to the overall cleanliness and organization of the motorcycle department and showroom.
- Adhere to safety protocols and regulations when operating motorcycles and conducting demonstrations.
- Collaborate with peers to foster a team-oriented and customer-focused work environment within the motorcycle department.
Required Qualifications
- Possess a deep passion for motorcycles and a thorough understanding of their mechanics and performance.
- Demonstrate excellent customer service and interpersonal skills, with the ability to engage and assist motorcycle enthusiasts of all levels.
- Previous experience in a motorcycle-related environment, such as sales, service, or maintenance, is highly desirable.
- Ability to perform basic maintenance and repairs on motorcycles, including tire changes, fluid checks, and minor adjustments.
- Strong communication skills, both verbal and written, with the capacity to convey technical information in an understandable manner.
- Proficiency in utilizing motorcycle tools and equipment for maintenance and customization purposes.
- Flexibility to work weekends, holidays, and participate in motorcycle events as needed.
- Ability to lift and move heavy objects, such as motorcycles and parts, with proper safety measures in place.
- Knowledge of motorcycle aftermarket parts and accessories, as well as their compatibility with different motorcycle models.
- Adherence to safety regulations and best practices when operating motorcycles and engaging in customer interactions.
- Desire to continually expand knowledge of motorcycles and related products through ongoing learning and training opportunities.
- An enthusiastic and approachable demeanor, coupled with a professional and organized work ethic.
- High school diploma or equivalent qualification; additional technical or vocational training in motorcycles is a plus.
- Experience in retail or customer-facing roles, particularly within the automotive or motorcycle industry, is advantageous.
- Ability to work effectively within a team environment while also demonstrating initiative and self-motivation in individual tasks.
Skills: customer service,motorcycle,accessories
