Company Description
As a global leader in Customer Experience Management and Business Process Outsourcing, iSON Xperiences is dedicated to delivering customer delight by combining human efforts with technology. With over 18,000 employees across 18 countries in Africa, Middle East, and ASEAN, we serve 50 million global customers across various industries. Whether onshore, offshore, nearshore, or remote working, we offer modern omnichannel technologies and infrastructures to enhance customer interactions.
Role Description
This is a full-time MIS Lead role located on-site in Bangalore HSR Layout. The MIS Lead will be responsible for managing information systems, ensuring data security, analyzing information, and facilitating communication within the organization. The role involves overseeing information management processes, Rostering, Scheduling and Staffing to drive operational efficiency.
Qualifications
- Analytical Skills: Ability to analyze data and information effectively
- Communication: Strong verbal and written communication skills
- Information Management: Proficiency in managing and organizing information
- Experience in managing MIS systems and databases
- experience in scheduling, staffing and rostering
- Bachelor's degree in Management Information Systems, Computer Science, or related field
