Company Description
Asha Neuromodulation Clinics (ANC) are India's First multi-centered Deep TMS Clinics, specializing in treating Anxiety, Depression, OCD, and other neuro-psychiatric disorders. With locations in Hyderabad, Bengaluru, Visakhapatnam, and Vijayawada, ANC offers FDA-approved advanced treatments like Deep TMS Therapy and High Definition TDCS, along with psychiatric consultations and counseling services.
Job Location: Gachibowli
Role Description
This is a full-time on-site role for a Medical Receptionist at Asha Neuromodulation Clinics in Bengaluru. The Medical Receptionist will be responsible for appointment scheduling, phone etiquette, performing receptionist duties and assisting with medical office tasks.
Responsibilities:
- Welcoming patients and vendors on the telephone and in-person visitors and answering patient inquires
- Scheduling appointments for patients. Utilize our medical office software to schedule new and follow-up appointments for our patients
- Maintaining records and accounts of patients
- Assisting patients in filling medical forms
- Processing different payments for patients
- Maintaining record of day-to-day doctor schedules and Booking and organising staff and doctor meetings
- Answering phone and transferring calls to direct and departments
- Maintaining the confidentiality of patient and doctor's information at all times
- Preparing customer bills and maintaining bill records
- Keeping track of office supplies, inventories and placing orders as necessary
- Ensuring maintenance of the reception area
- Updating patient details in Electronic Medical Records
- Compounding and dispensing medications, as prescribed by physicians
- Instructing customers on how and when to take prescribed medications
- Keeping accurate patient records
- Adhering to applicable legal rules, regulations, and procedures governing pharmaceutical practice
- Collecting Feedback and Google Reviews from Patients
Qualifications
- Appointment Scheduling and Receptionist Duties skills
- Excellent Phone Etiquette
- Strong organizational and multitasking abilities
