Overview
Job Description -
Customer Success Associate
We are seeking a highly motivated and experienced person to join our team
Responsibilities
- Visit hospitals and patient's homes to setup devices
- Conduct site recce and inform about device requirements to remote team
- Train nurses, doctors, patients on Dozee and the patient monitoring dashboard
- Coordinate with remote team and inform about activities conducted during the visit
- Build and manage relationship with nurses, doctors etc
Requirements
- Executive should be hard-working and sincere, should be okay to travel long distances
- Executive needs to have a 2-wheeler and a smartphone of their own
- Should have good communication skills, and command over local language
- Prior field experience is a plus
- Prior experience of working with nurses/doctors is preferred
- Candidate should have basic understanding of operating a computer
- Candidate should be ok working inside covid ward, and work in night shifts
Additional Good-to-have(s)
- If you have experience in the hospital/ healthcare segment
- If you have experience in working with startups
About Dozee (www.dozee.health)
Regarded as one of the fastest growing health start-ups in India and globally, Dozee is set to transform healthcare in India with the power of Connected Healthcare. An independent study by Sattva Consulting highlighted that every 100 Dozee Beds every year save 50,000 hours of nursing, INR 2.7 Cr of cost savings and deliver 144 life saving alerts. Dozee uses proprietary Ballistocardiography & Artificial Intelligence to upgrade any bed to Connected Bed. Dozee uses AI based Early Warning System to timely deliver the alerts to clinicians and nursing staff. With the dream of #HarBedDozeeBed, Dozee has achieved a scale of 370+ Hospitals, 7700+ Beds Upgraded in the top hospital brands like Apollo, Ramaiah, Belle Vue, across India and now expanding abroad in Africa.
- Foundation : October, 2015
- Founders : Mudit Dandwate, Gaurav Parchani
- Headquarter : Bangalore, India
- Key Investors & Backers : Prime Ventures, 3one4 Capital, YourNest Capital, Gokul Rajaram, BIRAC (Department of Biotechnology, SBI Foundation
- Stage : Series A2
- Team Strength : 250+
- Business : Remote Patient Monitoring in hospitals and home to drive automation of vitals collection and AI driven early warning system to drive patient triaging
- Certifications & Accreditations : ISO13485:2016 Certified, ISO27001:2013 Certified, CDSCO Registered, FDA510K Cleared for the flagship product Dozee Vitals Signs (VS) measurement system
Dozee in News
- Times of India, Dec 21, 2022: Dozee's Contactless Vital Signs Measurement System Receives FDA510K Clearance
- ET Health World, July 20, 2022: Automating patient monitoring, early warning systems can save 144 lives for 100 Dozee Beds
- Entrakr Jan 22, 2022 :Doordash's Gokul Rajaram leads $10 Mn round in Dozeee To know more about life@dozee, click here.
Skills: healthcare,patient monitoring,hospitals,medical operations
