Job Description
Job Title: Quality Assurance Senior Associate - Gamma
Location: Gurgaon
Join Us!
Join Us!
Join us at the Google Operations Center for the opportunity to help Google users tackle their problems and accomplish their goals, all while working in a dynamic and diverse environment.
Email & QA Analyst is responsible for the accuracy of final assets and troubleshoots any issues that may need to be addressed in the QA process. They are also the specialists on email campaign set up, building and testing the campaign workflows pre-deployment. They are an instrumental part of the production process and the team relies on their experience in HTML and attention to detail to ensure the final product is ready for deployment.
Position Responsibilities:
Validate email campaign setup
Configuring campaign setup in HTML based email marketing platform (Google tool: Gamma)
Coordinating pre-deployment approvals
Schedule campaigns for delivery
Conduct pre-deployment QA
QA correct rendering across physical devices, browsers, email clients
Perform QA on both coded templates and ad-hoc assets
Troubleshoot errors found in QA and triage to appropriate teammates if necessary
Generating prototypes and proofs for review by CSM/PMM
They are also responsible for sending proofs and prototypes to CSM for review, which they might pass on to the marketer.
QA rendering of localization variants
QA localization of languages across email templates and modules once translation files have been received from the localization team, validate correct rendering in all language variants.
Responsible for creating and maintaining a top-notch Email QA Process
Regularly reviewing the QA checklists to ensure it encompasses changes in business requirements
Write and create post-mortems after failures in the QA processes lead to user facing errors
Suggest and implement improvements to the QA process after post-mortems
Minimum Qualifications
2+ years experience in marketing automation tools
3+ years of HTML and/or CSS experience
Experience with digital marketing quality assurance is a strong plus
Preferred Qualifications
Detail oriented and solution-driven
Able to adapt to new tools and processes quickly
Comfortable operating in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects
Benefits
We support you with competitive wages and comprehensive health care including medical, dental and vision coverage
We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
We support your teams with free daily lunch, fully stocked micro-kitchens, and culture clubs and employee resource groups that let you share what you care about
At Google Operations Center, we don't just accept differences - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
