Marketing Manager

Job Description

Manager -Marketing

Roles & Responsibilities:

Responsible for client acquisition and retention.

Responsible for implementing effective sales strategies to achieve company revenue targets. Develop short- and long-term sales plans aligned with business goals.

Track individual and team sales performance, analyse sales data and prepare detailed reports for senior management. Adjust strategies as necessary to meet sales goals.

Build and maintain strong, long-term relationships with key clients and prospects. Act as the primary point of contact for high-value clients and ensure their satisfaction.

Conduct research to identify new market opportunities and stay informed about industry trends, competitor activities, and customer preferences.

Being an interface between customers and all relevant departments such as production, planning, and quality, responsible for resolving customer complaints and ensuring customer satisfaction.

Driving targets and collection by improving communication through emails, meetings, calls etc.

Establishing relationships with clients and providing a high standard of customer service continually.

Constantly supporting and handholding customers for all enquiries, payments, complaints, rejections, technical queries etc.

Personal Attributes:

Results-oriented, with a strong focus on achieving goals and targets.

Highly motivated, proactive, and adaptable in a fast-paced environment.

Customer-focused with a passion for building lasting client relationships.

Collaborative and supportive team player, with the ability to work cross-functionally.

Qualifications& Desirables:

• Bachelor's degree in Marketing, Business, or a related field.
• 10+ years of experience in marketing, preferably within the steel industries.
• Strong knowledge of the steel industry and its market dynamics.
• Proven track record in developing successful marketing campaigns.
• Excellent communication, negotiation, and leadership skills.