Job SummaryWe are looking for an energetic and driven Marketing Executive to join our team. You will act as a key point of contact for clients, managing relationships, identifying new opportunities, and ensuring seamless delivery of services. The ideal candidate will combine exceptional communication skills with a sales-oriented mindset to drive customer satisfaction and business growth.
Key Responsibilities1. Client Relationship Management- Build and maintain strong, long-lasting client relationships.
- Serve as the primary point of contact for client communications and inquiries.
- Understand client needs and ensure services are aligned with their objectives.
2. Business Development- Identify and pursue upselling or cross-selling opportunities within existing accounts.
- Research and identify potential new clients to grow the client portfolio.
- Collaborate with the sales team to develop proposals and pitch presentations.
3. Project Coordination- Work with internal teams to ensure timely and successful delivery of services.
- Coordinate project timelines, deliverables, and reporting for clients.
- Address any client concerns or issues promptly and effectively.
4. Reporting and Analysis- Track and report on account performance metrics, including revenue growth and client retention.
- Provide regular updates to management on account status and potential risks.
- Analyze client feedback and suggest improvements to processes or services.
5. Strategic Input- Contribute to the development of account strategies to achieve revenue goals.
- Provide insights on market trends and client needs to inform business decisions.