Hire, train, mentor a team of Solutions Engineers who engage and nurture new customer relationships.
Align and create processes, reports, and operating procedures that ensure the HighLevel SEs can articulate how the HighLevel Platform will impact the customer s goals, needs and objectives.
In partnership with the Head of Expansion, designs and recommends sales programs and sets short & long term strategies.
Responsible for managing and directing the team to achieve sales goals.
Develop a strong rapport with an established team of Solutions Engineers, along with a variety of business teams, departments, and leaders across the business.
Occasionally engage with a pipeline of new business customers through inbound customer engagement.
Regularly balance the expectations of a team with individual duties and responsibilities.
Learn, understand, and be able to articulate the Value Proposition of the HighLevel platform to impact conversion to trial metrics.
Consistently provide constructive and subjective feedback and performance evaluations while fostering a high performance culture that inspires the desire to succeed.
Effectively build the morale of a group in a team setting that fosters the successful completion and achievement of team goals.
Exercise judgment in developing and implementing methods and techniques to obtain desired results following industry best practices
Support other initiatives, as needed.
What You ll Bring:
Bachelor s Degree or Equivalent SaaS Experience is strongly preferred
4+ Years of previous experience in a Management or Leadership capacity preferably in Customer Success, Sales Development, Account Management or Tech Support
Minimum of 5 years progressive Sales Experience required, preferably in a SaaS Industry role
A strong technical aptitude to help our users succeed with the HighLevel software
Working Knowledge of topics such as Social Media Management, Social Media Advertising, Website/Funnel Building, and SEO
Experience working with and or ability to learn the use of various CRM Systems
Working Knowledge of the following applications strongly preferred
Google Suite, Zoom, Facebook, Instagram, Linkedin and other social media
Demonstrated experience to learn quickly and apply new technologies to solve problems and bring these lessons to a team of direct reports
Ability to develop and maintain deep knowledge of customers, data, business, and markets
Demonstrated ability to communicate well with colleagues, subordinates, and customers, both written and oral
