- The Manager, Software Development Engineering leads a team of technical experts in successfully executing technology projects and solutions that align with the strategy and have broad business impact
- The Manager, Software Development Engineering will work closely with development teams to identify and understand key features and their underlying functionality while also partnering closely with Product Management and UX Design
- They may exercise influence and govern overall end-to-end software development life cycle related activities including management of support and maintenance releases, minor functional releases, and major projects
- The Manager, Software Development Engineering will lead & provide technical guidance for process improvement programs while leveraging engineering best practices
- In this people leadership role, Managers will recruit, train, motivate, coach, grow and develop Software Development Engineer team members at a variety of levels through their technical expertise and providing continuous feedback to ensure employee expectations, customer needs and product demands are met
In this role as Manager, Software Development, you will:
- Manage and provide technical support to technical engineering team across multiple products and initiatives
- Develop new approaches to solve somewhat ambiguous problems identified across the software development lifecycle.
- May manage budget for projects, programs or products within area
- Leads multiple cross-functional - project teams
- Balanced strategic and tactical focus
- Excellent cross-functional influencer
- Ensures engineering teams are effectively executing efficiently, effectively addressing issues that arise.
- Provide the team with thought leadership to promote re-use and develop consistent, scalable patterns.
- Provide suggestions for handling routine and moderately complex technical problems, escalating issues when appropriate.
- Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management.
- Evaluates new technologies and participates in decision-making, accounting for several factors
- Applies knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications.
- Manages building enhancements within an existing software architecture and occasionally suggest improvements to the architecture.
- Provides suggestions for handling routine and moderately complex technical problems, escalating issues when appropriate.
- Uses technology acumen to apply and maintain knowledge of current and emerging technologies within specialized area(s) of the technology domain
- Leads or sets strategy for testing and debugging at the platform or enterprise level.
- In complex and unstructured situations, serves as an expert resource to create and improve standards and best practices to ensure high-performance, scalable, repeatable, and secure deliverables.
- Leads the design, lifecycle management, and total cost of ownership of services.
- Comfortable talking about and learning about every part of the infrastructure/technology stack to find optimizations and efficiency
- Demonstrates strong domain-specific knowledge regarding technology capabilities of our products
- Communicates and coordinates with project team, partners, and stakeholders
- Demonstrates expertise in analysis and optimization of systems capacity, performance, and operational health
- Understands and develops solutions to foster data lifecycle management
- Stays current with new and evolving technologies via formal training and self-directed education
- May help in the procurement of services/solutions for the project.
- Accountable for the successful execution of technology projects including support and maintenance releases, minor functional releases and major products.
About You - Influences and articulates a vision for their customers and product(s)
- Socializes and aligns a wide variety of cross-functional stakeholders to strategy, vision, and roadmap
- Leads through influence to drive results across multiple, cross-functional teams
- Addresses objections and concerns effectively and independently
- Seeks to gain and understand differing perspectives; commits to decisions once made
- Continuously looks for opportunities to improve business or process
- Communicates and presents effectively to a wide variety of stakeholders across the organization
- Outstanding organizational and communication skills (oral, written and interpersonal) including the ability to communicate technical concepts to a non-technical audience
- Learns and adapts, bounces back quickly from setbacks.
- Lead the design, lifecycle management, and total cost of ownership of services.
- Provide the team with thought leadership to promote re-use and develop consistent, scalable patterns.
- Provide suggestions for handling routine and moderately complex technical problems, escalating issues when appropriate.
- Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management.
- Manages hiring, performance management, and training for the team.
- Implements a customer-aware culture for their team, ensuring close working relationships with Product, Project Management, Technical Operations etc
- Accountable for technical delivery across multiple projects/products by providing guidance and support to project leads to assist in removing project impediments.
- Demonstrates people leadership skills, typically for tactical or more junior level teams
- Ensures team delivers on expectations, communicating clear goals that support the delivery of impactful work against team OKR s
- Set goals around talent development and diversity and inclusion and demonstrates progress
- Identifies development areas and provides timely feedback and coaching to direct reports; effectively addresses under-performance observing mindsets and behaviors of model, coach and care
- Attracts and develops great talent, while setting a high bar and elevating existing team
- Provide guidance and direction; ensures team is focused on the most important priorities
- Positively resolves issues among team members
- Ensures training and learning of team members.
- Facilitate positive change by helping others improve their thinking and take action
- Build a global, hybrid, high-performing team, focusing on individual development to ensure professional and organizational success
- Displays care by supporting others in the pursuit of we'llbeing
- Understand, appreciate differences and recognize how those differences drive engagement and innovation
- Ability to motivate teams, delegate effectively, celebrate diversity within the team, and manage performance, lead with openness and trust
- Leads and manages the day-to-day activities of their team including supporting career development of team (objective setting, performance management, etc
- Creates an environment of trust and credibility within the team and works with them to identify issues and risks that may impact their growth and progress.
Hybrid Work Model: we've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
we'llbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial we'llbeing.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters caf networking.
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
