The Manager, Software Development Engineering leads a team of technical experts in successfully executing technology projects and solutions that align with the strategy and have broad business impact. The Manager, Software Development Engineering will work closely with development teams to identify and understand key features and their underlying functionality while also partnering closely with Product Management and UX Design. They may exercise influence and govern overall end-to-end software development life cycle related activities including management of support and maintenance releases, minor functional releases, and major projects. The Manager, Software Development Engineering will lead & provide technical guidance for process improvement programs while leveraging engineering best practices. In this people leadership role, Managers will recruit, train, motivate, coach, grow and develop Software Development Engineer team members at a variety of levels through their technical expertise and providing continuous feedback to ensure employee expectations, customer needs and product demands are met.
About the Role:
In this role as Manager, Software Development Engineering, you will:
Manage and provide technical support to technical engineering team across multiple initiatives
Develop new approaches to solve somewhat ambiguous problems identified across the software development lifecycle.
May manage budget for projects, programs or products within area
Sphere of Influence
Leads multiple cross-functional - project teams
Balanced strategic and tactical focus
Excellent cross-functional influencer
Ensures engineering teams are effectively executing efficiently, effectively addressing issues that arise.
Provide the team with thought leadership to promote re-use and develop consistent, scalable patterns.
Provide suggestions for handling routine and moderately complex technical problems, escalating issues when appropriate.
Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management.
Delivery
Evaluates new technologies and participates in decision-making, accounting for several factors
Applies knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications.
Manages building enhancements within an existing software architecture and occasionally suggest improvements to the architecture.
Provides suggestions for handling routine and moderately complex technical problems, escalating issues when appropriate.
Uses technology acumen to apply and maintain knowledge of current and emerging technologies within specialized area(s) of the technology domain
Leads or sets strategy for testing and debugging at the platform or enterprise level.
In complex and unstructured situations, serves as an expert resource to create and improve standards and best practices to ensure high-performance, scalable, repeatable, and secure deliverables.
Leads the design, lifecycle management, and total cost of ownership of services.
Comfortable talking about and learning about every part of the infrastructure/technology stack to find optimizations and efficiency
Demonstrates strong domain-specific knowledge regarding technology capabilities of our products
Communicates and coordinates with project team, partners, and stakeholders
Demonstrates expertise in analysis and optimization of systems capacity, performance, and operational health
Understands and develops solutions to foster data lifecycle management
Stays current with new and evolving technologies via formal training and self-directed education
May help in the procurement of services/solutions for the project.
Accountable for the successful execution of technology projects including support and maintenance releases, minor functional releases and major products.
About You:
You are a fit for this position if your background includes:
Displays understanding of the project's value proposition for the customer.
Applies critical, non-biased and data-based thinking to help make core directional decisions that move toward the forecasted future
Ranks the importance of initiatives to achieve team and business objectives, recognizing not all work is equally important and urgent, and that some work will fall to a backlog for future prioritization
Ability to withstand adversity, bounce back from difficulty, and move into exploring new possibilities
Uses technology acumen to apply and maintain knowledge of current and emerging technologies within specialized area(s) of the technology domain
In complex and unstructured situations, serve as an expert resource to create and improve standards and best practices to ensure high-performance, scalable, repeatable, and secure deliverables.
Establishes and maintains strong working relationships with key partners, stakeholders and customers to ensure timely and accurate information flow and identification of issues.
Demonstrates strong domain-specific knowledge regarding key competitors products and differentiating features
Leadership
Influences and articulates a vision for their customers and product(s)
Socializes and aligns a wide variety of cross-functional stakeholders to strategy, vision, and roadmap
Leads through influence to drive results across multiple, cross-functional teams
Addresses objections and concerns effectively and independently
Seeks to gain and understand differing perspectives; commits to decisions once made
Continuously looks for opportunities to improve business or process
Communicates and presents effectively to a wide variety of stakeholders across the organization
Outstanding organizational and communication skills (oral, written and interpersonal) including the ability to communicate technical concepts to a non-technical audience
Learns and adapts, bounces back quickly from setbacks.
Lead the design, lifecycle management, and total cost of ownership of services.
Provide the team with thought leadership to promote re-use and develop consistent, scalable patterns.
Provide suggestions for handling routine and moderately complex technical problems, escalating issues when appropriate.
Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management.
Manages hiring, performance management, and training for the team.
Implements a customer-aware culture for their team, ensuring close working relationships with Product, Project Management, Technical Operations etc.
Accountable for technical delivery across multiple projects/products by providing guidance and support to project leads to assist in removing project impediments.
People Management
Demonstrates people leadership skills, typically for tactical or more junior level teams
Ensures team delivers on expectations, communicating clear goals that support the delivery of impactful work against team OKR's
Set goals around talent development and diversity and inclusion and demonstrates progress
Identifies development areas and provides timely feedback and coaching to direct reports; effectively addresses under-performance observing mindsets and behaviors of model, coach and care
Attracts and develops great talent, while setting a high bar and elevating existing team
Provide guidance and direction; ensures team is focused on the most important priorities
Positively resolves issues among team members
Ensures training and learning of team members.
Facilitate positive change by helping others improve their thinking and take action
Build a global, hybrid, high-performing team, focusing on individual development to ensure professional and organizational success
Displays care by supporting others in the pursuit of wellbeing
Understand, appreciate differences and recognize how those differences drive engagement and innovation
Ability to motivate teams, delegate effectively, celebrate diversity within the team, and manage performance, lead with openness and trust
Leads and manages the day-to-day activities of their team including supporting career development of team (objective setting, performance management, etc.
Creates an environment of trust and credibility within the team and works with them to identify issues and risks that may impact their growth and progress.
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What's in it For You
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters caf networking.
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Do you want to be part of a team helping re-invent the way knowledge professionals work How about a team that works every day to create a more transparent, just and inclusive future At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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