Job Description
Responsibilities & Key Deliverables
Reduction in R per 1000 and CPU for 3MIS and CPU to reduce the warranty failures by resolving the Top MIS concerns by using structured concern resolution process. Concern resolution in 60days for Sev 10-9 issues as well as in 120 days for less than Sev 8 issues by structured concern resolution approach. Internal concern resolution for design issues highlighted in Apex QCRT as well as NOVAC and LSP issues. PVT system establishment at Plant. Competency building for PVT members wrt to need. Mentoring, coaching for PVT members. Feedback to senior management on Warranty as Health card and escalation for something going wrong. Leading the PVT team. Interaction with Customer care, Rand D, mfg., and project team, SQA, etc. Learning deployment to new projects. As good as new at least for 5 years. New learnings deployment with in PVT. IQS reduction plan. Vehicle / Driveline systems and interface system. Manufacturing processes awareness. Problem solving tools. Warranty hand ling practices. Warranty/ IQS / Internal concerns data analysis. Product, Process and System Audits analysis. Product development and verification process. Benchmarking practices. IQS/Warranty/internal indicators data analysis. Product and process knowledge. Product testing and validation methods. Component design knowledge awareness. Vehicle systems, vehicle integration and product functions. Product and process knowledge. Design of components. vehicle systems, vehicle integration and product functions. Engineering stand ards awareness. Validation knowledge
Preferred Industries
Education Qualification
Diploma in Engineering in Mechanical; Bachelor of Engineering in Mechanical; Diploma in Engineering; Bachelor of Engineering
General Experience
12 to 15 yrs experience
Critical Experience
System Generated Core Skills
R/1000 - Quality Control
MIS Reporting
Warranty Analysis
Capability Building
Competency Development
Team Management
Escalations Management
Process Knowledge - Manufacturing
Problem Solving Tools
Data Analysis
Auditing
Benchmarking
Process Knowledge
Product Testing
Component Design
Product Knowledge -Vehicle System
Vehicle Integration
Financial Management
Advance Quality Tools
Business Statistics
ISO - Quality Management
Quality Management System (QMS)
Negotiation
Relationship Management
Project Management
Engineering Design
System Generated Secondary Skills
