Marsh India Insurance Brokers Pvt Ltd is seeking candidates for the following position based in the Mumbai office:
Manager -Operations Team
We will count on you to:
- Reward revenue forecast and planning
- Revenue analysis product, location wise along with preparing dashboards
- Collaborate with IT team to automate reports for better efficiency and process flow
- Monthly preparation of working and reporting reward revenue
- Analyzing variances vs Forecast, deep dive onto variances and provide detailed commentar
- Develop identify opportunity areas to drive efficiencies
- Prepare quick and accurate ad-hoc reports depending on specific business requirements
- Develop understanding on Sales Incentive Plan and drive it for Marsh India
- Connect with colleagues and assist them in preparation of their Eligible revenue for Sales incentive.
What you need to have:
- Minimum 3-5 years work experience required
- Demonstrate a passion for client service
- Ability to deal with work pressures and client demands
- Aptitude for technology and easy adoption.
- Clear work history of high performance and adherence to Marsh Standards and performance goals
- Good work ethics
- Adaptability & change management (personal & for team)
- Ability to de-escalate conflict
- Clear and concise oral and written communication skills
- Technical knowledge - MS Office Word, Excel and Outlook
- Extensive knowledge of general insurance product -related policies , wordings , exclusions, warranties and legislation.
- Adhere to professional standards, compliance/regulatory requirements, or Marshs Professional standards to maintain quality & avoid potential Error & Omission (E&O) situations
What makes you stand out:
- Strong analytical and problem solving and skills.
- Good communication skills..
- Ability to work independently and within a team.
- Organised, self-discipline and pro-active.
- Good multi-tasking ability.
- Proactively manage departmental performance, to achieve quality, compliance and productivity targets
- Comply with internal and external management reporting requirements, ensuring appropriate & timely production of output
- Drive and support cross-functional business initiatives to achieve objectives
- Build and maintain a positive and supportive environment within department that encourages staff motivation and effectiveness
- Manage complex and difficult negotiations, influence stakeholders to achieve desired outcomes
- Identify emerging risks, assess and capture within the departmental risk register and, escalate to senior management where appropriate
- Ensure operational controls are carried out in accordance with the laid down business policies & procedures
- Lead operational activity of the department, manage and prioritize own and departmental workloads in accordance with local target requirements
- Day-to-day operational management of the team
- Demonstrate an escalated degree of control with regards to Operational Risk exposures for significant claims
- Mentor, train or provide guidance to colleagues as required
Marsh is the worlds leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the worlds leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
