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EXL IT service management

Manager

Early Applicant
  • a month ago
  • Be among the first 50 applicants
Exp: 5-7 Years

ITES/BPO/Call Center

(estd)

Job Description

About the Job:

  • Test Lead role for Insurance Transition - technical and non-technical Projects.
  • Align on End-to-end involvement Test lifecycle for all the Transition plan as per the timeline and deadlines.
  • Support PMs, Senior Management, Implementation and Operations with the Testing, feedback, and reporting.
  • Regression and UAT Testing as per the Project plan and timeline.
  • Defect Management and solutioning.

Responsibilities

  • Lead the Test Activities for the Insurance Transition projects in alignment with Test Manager.
  • Involve in building Test Strategy, Framework and Processes for Testing activities for the projects as per the requirements.
  • Actively involve in delivering effective Test Plans, being part of design and architecture discussions with different teams including Implementation, Operations, PMs, Client, and other key stakeholders.
  • Provide functional test analysis planning design execution and reporting for testing assignments.
  • Prepare where required: Test Cases, Test Scripts, Test Data, Test Coverage analysis for a given testing assignment.
  • Support the Test Manager by contributing to the test readiness reviews activities, test progress reporting, test completion summary reports and test defect management and reporting.
  • Play a lead role in the analysis and reporting of test results, work closely with Business, Technology and Operations to investigate and interpret test findings.
  • Provide estimation and milestone planning for Testing activities.
  • Highlight risk and issues at management level.
  • Address defect intimation with quick responsiveness on asked actions.
  • Track the schedule and testing progress and be accountable for tasks and releases.

Experience, Skills and Qualifications:

  • Bachelor of Technology or Bachelor of Engineering in computer science, IT or related areas.
  • 5 to 7 years of experience in Testing Lifecycle, preferably in Insurance domain.
  • Hands on experience in developing Test Strategy, Plan, Cases, and execution.
  • Must have hands on Experience in UAT and SIT Testing.
  • ISTQB or ISEB Testing qualifications preferred.
  • Basic knowledge of SQL Developer and Macros.
  • Sound knowledge of Defect Management Processes and handling of different related phases.
  • Proficiency in MIS reporting to senior leadership team.
  • Detailed practical experience of use of JIRA/confluence.
  • Knowledge of agile and risk-based testing.
  • Experience and exposure in Life Insurance and Annuity domain.
  • In depth understanding and experience of Test cycle and all phases of SDLC in agile, waterfall and scrum methodologies.
  • Excellent written and spoken communication skills. Experience in MS Office applications particularly Excel and PowerPoint.
  • Strong organization, management, and networking skills.
  • Must be prepared to work in shifts in line with region supported including India night shifts.
  • Strong analytical skills, detail orientation and service commitment.
  • Ability to work independently, as well as in a team environment, prioritizes, multiple tasks and meets strict deadlines.

More Info

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Date Posted: 21/10/2024

Job ID: 97391081

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About Company

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We&#8217&#x3B;re your business evolution partner&#8212&#x3B;tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

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