Search by job, company or skills

EXL IT service management

Manager

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Brief Job Description:

  • Responsible for day to day Operations management
  • Ability to develop and maintain client relationship and coordinate with other stakeholders at Client location and Offshore team in India
  • Providing coaching and feedback to Offshore team members to enable them to improve their performance
  • Periodic client reporting and conducting quality audits
  • Should have strong R2R process experience covering all aspects of month-end, quarter end, year-end book closing, and statutory reporting
  • Ability to identify inefficient/ineffective processes and give recommendations to enhance controls and efficiency
  • Ensure compliance with internal policies and procedures, external regulations and information security standards
  • Driving Quality initiatives in the process to attain measurable positive results
  • Ensure relevant accounting guidelines and policies are properly and consistently applied
  • Introducing process metrics and reporting on a weekly, monthly and quarterly basis
  • Ensuring accuracy of client Financial Statements and compliance to internal control requirements
  • Reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance
  • Ability of up-skilling the associates on process-related updates, coaching, mentoring & providing assistance and support when required
  • Ability of handling process related issues, queries and escalated transactions
  • Management of financial period close activities within agreed timelines and management reporting
  • Perform monthly, quarterly and annual accounting process, includes Month End Journal Entries and Reporting Requirements
  • Ensure all general ledgers are reconciled and reported within guidelines for month end
  • Perform intercompany, Cash discount accrual and payroll related activities
  • Obtain clean audit opinion without reported unadjusted differences for areas controllable by Supplier and no identified errors by the external and internal auditors within listing scope of each stand-alone audit
  • Ensure all the activities are completed within due dates specified by client
  • Initiate and facilitate continuous process improvements
  • Identify, initiate and coordinate best practice strategies, standardization and process improvements for the team
  • Make sure all the documentations are completed
  • Introducing process metrics and reporting on a weekly, monthly and quarterly basis
  • Work closely with client SME and other stakeholders for managing day-to-day operations and highlighting matters that demand immediate attention
  • Management of financial period close activities within agreed timelines and management reporting
  • Review of Balance sheet and Intercompany reconciliations
  • Ensuring completeness and accuracy of intercompany transactions, resolving errors/exceptions
  • Review of stock accounting and working with terminals/entities on smooth movement of stock
  • Management of bank securitization process and extensively work with Treasury on fund management
  • Review and maintenance of Fixed Assets
  • Follow-up with lines of business and stakeholders for closure of accounting open items
  • Preparation of quarterly VAT returns
  • Clear understanding and delivering clear requests for information demonstrating flexibility in prioritizing and completing tasks and communicating potential conflicts to the R2R Tower lead
  • Manage and lead team in the performance of daily, monthly, quarterly and annual accounting processes
  • Interact with the client both over e-mails and conference calls as necessary
  • To possesses good accounting knowledge and conceptuality strong
  • Attaining a level of subject matter expertise
  • To ensure adherence to SLA at all times
  • Initiate cross training and create adequate back ups
  • Analyze and research all discrepancies/exceptions in the process
  • Monitor key performance parameters of the process
  • To work under minimum supervision and to comply with established procedures or as directed by Manager
  • To consistently identify and implement new ways to improve the quality of work and improve the means of working on processes
  • Actively, offering ideas, insights and recommendations towards process improvements which will enable team to improve its overall efficiency
  • To undertake such other additional duties as required and leadership qualities
  • Ability to comprehend complex information quickly & respond with clear solutions
  • Ensure adherence to process guidelines as per agreed quality standard on SOP's
  • Responsible to adhering to applicable policy, procedures, standards and internal controls
  • Fosters a spirit of collaboration and team work
  • Make sure all the documentations are completed
  • Introducing process metrics and reporting on a weekly, monthly and quarterly basis
  • Work closely with client SME and other stakeholders for managing day-to-day operations and highlighting matters that demand immediate attention
  • Extract and analyze data, and summarize findings, including making recommendations based on findings
  • Review of Balance sheet reconciliations & JEs.

Competencies Required:

  • Knowledge of Accounting Principles, GL Accounting and the process and systems
  • Clear understanding and delivering clear requests for information demonstrating flexibility in prioritizing and completing tasks and communicating potential conflicts to the R2R Tower lead
  • Excellent communication skills both verbal and written
  • Understanding of end-to-end processes and appreciation of critical parameters
  • Problem identification and analytical ability.
  • Strong knowledge of MS Office
  • Ability to work with cross-cultural
  • Self-initiative, drive and zeal for continuous improvement.
  • Ability to discharge the responsibilities in a conflicting environment
  • Strong Customer Focus
  • Demonstrates good time management and organizational skills
  • Understands the need for confidentiality
  • Ability to give attention to detail and accuracy
  • Intellectually agile and analytical
  • Strong Communication and Motivational Skills
  • Ability to discharge the responsibilities in a conflicting environment
  • Ability to document the process

Technical Skill Requirements:

  • Qualifications MBA Finance/ Qualified or semi qualified Chartered Accountant
  • At least 9 - 12 years of operational experience as part of the General Accounting and Controllership function
  • Strong accounting knowledge which includes, preparation of JE and reconciliations
  • Intercompany accounting knowledge
  • Must be computer literate Excel, Word
  • Good written and Oral communication skills

More Info

Industry:ITES/BPO/Call Center

Function:Finance

Job Type:Permanent Job

Skills Required

Login to check your skill match score

Login

Date Posted: 15/10/2024

Job ID: 96396115

Report Job

About Company

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We&#8217&#x3B;re your business evolution partner&#8212&#x3B;tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Hi , want to stand out? Get your resume crafted by experts.

Last Updated: 30-11-2024 06:14:31 AM