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EXL IT service management

Manager

Early Applicant
  • 21 days ago
  • Be among the first 50 applicants
Exp: 10-12 Years

ITES/BPO/Call Center

(estd)

Job Description

Job Description

Position Title, Responsibility Level

Manager Devops Engineer , C1

Function

GPP

Reports to

EmploymentType

Permanent

Span of Control

TBD

Location

W221 - SCIO Chennai, TVH Bellicia Towers

Essential Functions

  • Experience: 10-12 years in a DevOps role and Release Management, focusing on automation, cloud infrastructure, and CI/CD. Minimum 3 years in leadership or management.
  • Certifications: Azure DevOps Engineer Expert (preferred).
  • Tools: Proficient with monitoring and logging tools like Application Insights, Log Analytics, Grafana, ELK stack, and Splunk. Capable of setting up comprehensive monitoring and logging solutions.
  • Skills: Excellent leadership, communication, and interpersonal skills.
  • Release Management: Experience managing releases in .NET environments.
  • CI/CD: Strong knowledge of CI/CD pipelines using Jenkins & Azure DevOps.
  • Source Control: Strong knowledge of GIT.
  • Cloud Services: Understanding of Azure or AWS.
  • Problem-Solving: Excellent problem-solving skills, able to handle multiple projects.
  • Technologies: Knowledge of .NET, C#, React, MS SQL & NoSQL.
  • Methodologies: Experience with Agile development methodologies and tools like Azure DevOps or JIRA.
  • Administrative Tasks: DevOps administration including project setup, user management, branch policies, and access controls.
  • Azure Expertise: Deep understanding of Microsoft Azure cloud services. Proficient in configuring and managing virtual machines, app services, databases, and networking. Familiarity with Azure-specific tools like Azure Resource Manager, Azure Storage, and Azure Kubernetes.
  • Scripting: Proficiency in scripting deployment tasks, managing build processes, and orchestrating automated tests.
  • Education: Bachelor's degree in computer science, Engineering, or a related field.

Primary Responsibilities

Release Management:

  • Manage the release versions of .NET applications, ensuring accurate tagging, branching, and merging in version control systems like Git.
  • Coordinate and manage releases across various environments (development and testing).

Environment Management:

  • Ensure that environments for development & testing deployments are properly set up and maintained.
  • Identify and mitigate risks in the release process.

CI/CD Pipeline Management & Automation:

  • Build, deploy, and manage continuous integration/continuous deployment (CI/CD) pipelines for .NET applications using tools such as Azure DevOps or Jenkins.

Infrastructure as Code (IaC):

  • Implement and manage infrastructure automation using tools like Terraform, Ansible, or Azure Resource Manager (ARM) templates.

Monitoring and Alerting:

  • Set up and maintain monitoring tools for tracking application performance and infrastructure health. Tools may include Newrelic, Application Insights, Prometheus, or Grafana.

Cloud Deployment:

  • Automate and optimize deployment workflows for .NET applications hosted in Azure or AWS environments.

Environment Configuration and Automation:

  • Manage and automate environment configuration for microservices or containerized applications using tools like Docker and Kubernetes.

Security Best Practices:

  • Implement security best practices in CI/CD pipelines, including secrets management, vulnerability scanning, and compliance checks.

Performance Optimization:

  • Identify and implement performance improvements in infrastructure and pipelines.

External Interactions

Collaboration:

  • Collaborate closely with development, QA, and PMO teams to understand release requirements and develop detailed release plans.
  • Partner with development, QA, Support & Architects to troubleshoot issues, optimize processes, and implement best practices.
  • Liaise with product managers to understand product roadmaps, feature requirements, and release schedules. Keep all stakeholders informed of release status, issues, and risks.

Organizational Relationships

Reports To: Supervises:

Skills

Technical Skills

Required Skills:

  • Proficiency with CI/CD tools like Azure DevOps, Jenkins.
  • Strong knowledge of source control (Git, SVN).
  • Hands-on experience with .NET development environments and deployment processes.
  • Experience with one or more cloud platforms such as Azure and AWS
  • Understanding of cloud services like EC2, S3, Lambda, ADB(Azure), Blob Storage, Virtual Networks (Azure), Logic apps etc.
  • Experience on Containerization and Orchestration (Docker, Kubernetes).
  • Hands on C# and SQL Experience.
  • Knowledge on .NET, React.
  • Monitoring and Logging.
  • Python, PowerShell, Bash for Automation Scripting.

Tools:Infra-provisioning Automation Tools namely BICEP, Terraform, CloudFormation, or Ansible and other tools like Postman, Docker, Kubernetes, Grafana, ELK Stack.

Skills Good to Have:

  • Certifications in Cloud Platforms

Process Specific Skills

Delivery Domain -Ability to troubleshoot issues across multiple layers of infrastructure, including networking, security, and application layers.

Business Domain -US Healthcare Insurance & Payer Analytics.

Soft Skills

  • Understanding of Healthcare business vertical and the business terms within
  • Good analytical skills.
  • Strong communication skills - oral and verbal
  • Ability to work with various stakeholders across various geography
  • Excellent Team player, with the ability to build & sustain teams

Working Hours

Shift - 12 PM to 9 PM

Will be required to extend as per project release needs

Education Requirements

Master's or Bachelor's degree from top tier colleges with good grades, preferably with an Engineering background.

More Info

Date Posted: 05/11/2024

Job ID: 99239765

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About Company

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We&#8217&#x3B;re your business evolution partner&#8212&#x3B;tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

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Last Updated: 27-11-2024 06:10:57 AM