Manager-CSR Engagement and Client Acquisition

1) Sales and key Accounts Management

Ensure that SGS TFS is achieving revenue and profitability as defined by business.

Align sales strategy to meet budgeted target

Provide leadership and direction to drive the sales by with clear focus on market dynamics

Identify expansion opportunities through sale and cross sell and develop a feedback loop mechanism for all internal teams to provide market (client and referral) insights back into the system

Strategic business planning with an aim to sale SGS CSR & Aid Efficiency services to corporate donors and philanthropist and Government revenue opportunities to chase revenue

Develop and implement sales strategy to scale up new pipeline of clients to chase revenue through key service offerings

2) Lead Program Delivery

Client engagement and client satisfaction parameters for allocated portfolio

Support operations team to deliver services as per scope of project by client and timely delivery

3) Provide Strategic Consulting

Provide CSR program design and strategic consulting and share data-based insights to the client

Liasoning with Corporate SMEs, NGOs, and Government for client acquisition

Onboarding consultants, social domen experts, identifying complimentary service agencies to create eco-system to complete the project

Ensure quality of business engagement by regular client cadence, NGO cadence and supervising governance and leading internal project and knowledge management.

Deal with B2B social platform for client engagement

Hire, train and develop sales team to achieve yearly sales target

Understand the clients vision and co-develop the roadmap for adhering to the clients needs and CSR goals and projects.

Conduct review meeting with sales and operations team to ensure progress towards KPIs, objectives and targets

Maintain effective sales and marketing performance reporting system to measure the success

4) Market insights and feedback Mechanism

Develop a feedback loop mechanism for all internal teams to provide market (client and referral) insights back into the system

Preferably MSW or MBA in CSR with minimum 8-10 years of experience and enough technical knowledge with an understanding of CSR consulting, sales, client acquisition or equivalent consulting experience.

Possesses stakeholder management and client influencing, relationship building skills.

Ability to research on trending topics on CSR, changes in CSR law, collaborate with NGOs and other similar stakeholders.

Strategic thinking, problem solving skills, a bias toward action and ability to manage multiple projects, juggle priorities and deliver on tight deadlines.

Works willingly and effectively with others in and across the organization to accomplish team goals.

A passionate coach for your high performing team and empowers the team and leads with empathy and integrity.

Basic Excel and MS Word skills, along with excellent presentation and communication skills.

Functional understanding of CSR ecosystem in India

Past experience in CSR consulting and sales would be a value addition

Manager-CSR Engagement and Client Acquisition