The position has responsibility for contributing to the development and maintenance of a strong
Compliance regime and culture that provides effective management of compliance programs in accordance with the local market legal and regulatory requirements and internal
American Express policy. The role requires strong partnerships with operations, business and leadership teams, and oversight functions to provide oversight on regulatory risk management.
The Manager must maintain a clear understanding of the regulatory requirements, internal expectations and processes across all lines of business to control and mitigate any risk
Responsibilities
Collaborate with the Deputy Privacy Officer and Senior Manager Privacy to manage the Bank s Privacy Office and p rovide input into the strategic direction , improvement, and timely implementation of the Bank s Privacy Program to ensure appropriate governance and protocols for compliance with applicable laws, regulations, and industry best practices and standards.
Responsible for the execution , adequacy, accuracy and timeliness of ABC s Privacy Office including Policies and Procedures, Privacy Risk Assessments, Privacy Access Requests, Privacy Complaints, Privacy Breach es , Training, and conduct on-going reporting of Program results.
Communicate new regulations and legislation, emerging risks, regulatory trends and best practices and develop and provide specialized training as needed.
Work on ensuring submissions to regulators are reviewed and submitted on time, devising a process to track timely submissions (OPC, provincial regulators, and some global regulators as needed).
Support and promote compliance with internal policies and processes related to data protection records and information retention disposition.
Help building compliance programs in partnership with the business to continuously identify opportunities for improvement required in business processes, product design, capabilities or technologies, colleague training and or procedures to address common themes a required on special projects assigned to the incumbent.
Maintain working knowledge of relevant legal and regulatory requirements. As needed, consult with General Counsel s Office, Audit, Risk, or Line of Business and Enterprise Compliance experts.
Special compliance projects may entail providing significant input into the strategic direction and improvement of the Compliance program in the Canada market and globally, devising and implementing policies and procedures to achieve compliance, identifying applicable legal compliance requirements and regulations, ensuring appropriate Compliance-related training programs are conducted, providing guidance to the business on compliance issues and support regulatory relationships, as required.
As appropriate , lead the development and monitor the implementation of Compliance Program goals, conduct on-going reporting of Program results, and consult on business activities needed to close identified compliance gaps in a timely and effective manner.
Creation and implementation of KRIs / smart monitoring and establishing reporting and monitoring programs (i.e., Business Self Testing) to cover the ABC s Privacy and Compliance Program s .
Qualifications
At least 8 years of legal , c ompliance, risk management and/or privacy and data protection experience at a company in a regulated industry (Financial Institution experience preferred) . The 8 years could be in any of those disciplines or combined , with deep expertise in Privacy and Data Protection .
University degree in related field or equivalent combination of education and business experience. A law degree , an MBA, or postgraduate degrees or professional d esignations would be considered an asset.
Professional certifications in Compliance or Privacy such as Certified Information Privacy Professional (CIPP) or equivalent are highly desirable.
Data driven leader that understands and identifies automation opportunities to drive efficiency and change.
Strong relationship-building skills and the ability to collaborate and work effectively with internal colleagues across the Enterprise.
Experience collaborating with multiple business units while leading enterprise programs that require understanding of technology implementation would be an asset.
Strong program and project management skills with a proven track record of managing multiple projects in a high-pressure environment.
Proven strategic thinker with the ability to prioritize and implement sustainable solutions to address gaps and improve efficiency .
Ability to effectively work with and influence stakeholders at different levels across the blue box.
Strong business acumen, ability to multi-task, work independently and prioritize effectively.
Comfort with taking the lead, defining strategies, recommending solutions, and i nforming stakeholders.
Demonstrated ability to make decisions independently, work well under pressure, meet deadlines, and adapt easily to frequent change.
Proven business transformation and leadership skills including process improvement, project management, system capabilities and analytical skills.
