Lead and coach direct reports, by providing work direction and support the global team across locations on process or procedures related to reconciliation and publishing of different funds.
Assist and coach direct reports in resolving complex or high priority issues relating to reconciling and publishing, or respond to and resolve such issues directly, as necessary.
Work with staff to deal with changes resulting from new organization, systems, regulations, security types, turnover, job responsibility changes, and readiness to handle the increasing complexity of Global Operations.
Guide staff in identifying career objectives and development plans. Keep team engaged and motivated .
Attend team meetings, lead regular meetings as required, leading business initiatives and other administrative responsibilities for the team.
Manage direct report workload and provide guidance in prioritizing work to meet or exceed all accuracy, processing, and work quality metrics and standards.
Participate in and provide subject matter expertise on cross-functional projects and/or process improvement teams that have implications to the job area.
Required to participate in standardization and continuous improvement initiatives as well as other business partner initiatives, be flexible and change ready in a dynamic work environment.
Among other things, to maintain close contact with customer / business partners, Technologies and other interface groups.
The incumbent shall ensure compliance with SLA and other internal guidelines of policies relating to the business area he/she is going to handle and must be controls conscious.
Communicate with various internal & external departments as needed.
Required to consistently work towards anticipating, meeting and exceeding Portfolio Manager s, Portfolio Manager Assistants and Trader s requirements whilst ensuring effective teamwork at all times.
Provide feedback to direct reports through effective performance management practices; ensure employees are developing skills to promote both team and individual success. Independent liaising with US and UK Business Partners.
Required Qualifications
SME knowledge of Capital Markets (esp. Securities, Funds, and Forex Markets)
Sound analytical and management, problem solving skills
Good system skills viz. MS Excel, Word, PPT
Strong decision making abilities.
Excellent communication skills (written / oral), strong results orientation, project management, collaboration and co-ordination abilities
