- 8-10 years of relevant experience in leading Business Applications Projects as a Business Analyst/Project Manager
- Experience in the Pharmaceutical or Medical Device preferred
- Strong Project Management experience, PMP or other advanced certification preferred
- Familiarity with project management tools (e.g. JIRA, Timesheet Systems) and office tools (e.g. Word, Excel, and PowerPoint)
- Good understanding of cloud based systems like salesforce.com CRM, Contract Management System, Order processing systems, financial systems like Budgeting tool, Concur
Competencies
- Positive attitude with excellent interpersonal and communication skills (written, verbal, presentation)
- Self-motivated individual who can excel with little supervision and the proven ability to be successful in a fast paced, dynamic environment
- Excellent presentation and communication skills
- Ability to effectively communicate business needs to the technology teams
- Strong service focus - with a proactive customer service attitude
- Ability to lead teams and work collaboratively to achieve results
- Experience in managing teams, with excellent team-working skills (especially in a culturally diverse environment) and a willingness to get alongside issues, provide clear direction and drive results.
- Experience in working with stakeholders in global geographies.
- Training experience to assist system users to troubleshot issues; ability to produce training materials and lead training sessions.
- Ability to develop and create compelling business cases to promote new technologies and outcomes to the business
KEY ROLE & RESPONSIBILITIES:
- Work with users to define user requirements, functional requirements and technical specifications and obtain business sign-off of requirements
- Lead implementation of business applications/systems related to Salesforce, Docusign Contract Management and other Non ERP applications
- Manage rollout of multiple business specific applications for Sales, Finance
- Manage IT project team and external application vendor team during the roll out of IT projects/systems
- Maintain partnership with business teams and act as IT SPOC to business
- Work with business users to review proposed design solutions and determine if solution meets business needs
- Transfer knowledge to IT Support Team & manage change requests
- Communicate & coordinate changes in system into effected business areas for smooth transitioning & participate in the development, implementation & roll-out of system Projects
- Onboard vendors and manage external vendor teams to support the ongoing business applications
- Propose IT budgets (OPEX & CAPEX) in accordance with internal procedures, ensuring best value and quality
- Ensure customer satisfaction & build ongoing relationships with stakeholders and manage their expectations
- Develop a Deep understanding of PCC s approach to software development
- Collaborate with Corporate/Central IT teams - IT security, IT infrastructure, SAP, Validation team to implement Business specific application/systems
- Responsible for working technical teams to ensure integration of different systems, proper data migrations
- Present monthly status update of Projects to IT Steering committee
- Provide Daily update to Manager on Day to Day activities and to Senior Management during governance call
