Work with a team of analysts to ensure prompt delivery of service to responsible clients to achieve the set financial objectives and other operational performance indicators.
- To assist the senior member to identify a new business opportunity in the industry
- Prepares client proposals and study designs and estimates costs of projects, with supervision
- Constructs and implements the analytical plan
- Develop study design, and questionnaires, and discuss analytical plans with the modeling team
- Monitors changes in job costs and communicates cost changes to client, as needed
- Run market simulations, analyze study data, and provides report conclusions and recommendations, with minimal supervision
- Prepares and presents study results to clients
- Consults with clients regarding research designs and general study concerns
- Supervises direct reports by answering questions, providing constructive and consistent feedback, and conducting performance appraisals in a timely manner
Client servicing
- Undertake sales activities in conjunction with the commercial team in terms of preparation and delivery of proposals and credentials
- Work with the Customer Success team on analysis to drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
- Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the companys quality standards
- Identify and recommend enhanced and new services that answer clients business needs
- Build and maintain ongoing relationships with the identified key persons within the client organization
Qualifications - A Post graduat degree holder in any disciplines
- Minimum 4 years of working experience in Market Research or relevant industry
- Working knowledge of research techniques and methodologies
- Good client service skills
- Ability to communicate and write effectively in English
- Project management experience
- Proficient in Microsoft Excel & PowerPoint and/or Google Spreadsheet & Slides
