Job Description
Job Overview :
Responsible for Day to day-to-day mall operations tasks.
Monitoring Outsourced Manpower service provider Housekeeping, Security, MEP, and Parking service providers.
Coordinate between Retail brand and Mall HOD for any meetings or to resolve brand issues.
Raised the Indent of Mall Operations & followed with Purchase
Quality checking for indent mall items in coordination with Stores.
Managing and setting up overall activities pertaining to facilities & administration.
Invoice checking, forwarding the same to the Accounts department, taking follow up for payments for FMS tax invoice
Coordinating with brands on behalf of CRM for recovery of brands outstanding payments
Taking corrective actions for any default/mistake by FMS provider agencies
Taking daily mall rounds as per the route suggested.
Daily checking of STP/ LT/ CCTV and get the report checked on daily basis
Maintaining the opening and closing checklist of daily basis
Checking the Log books.
Supervising & resolving the checklist on daily basis, as and when required
Reviewing the DMR And DSR report
Checking the Team Deployment
Help to brands for solve the queries (Billing and operational issues )
Pathfinder- coordination and execution
Supervising daily customer feedback forms and service recovery to be instantly
Coordinating with the mall accounts team regarding brand revenue share billing.
Coordinate with the outlet manager on peak hours for their needs.
Responsible for AMCs & repair maintenance of the assets
Responsible for local liaison with authorities.
Taking care of casual leasing, SOH, BTL & ATL
Qualifications: Graduation
Professional Qualifications: Only Graduate in any stream
Experience: 10 Years
Age : Maximum 35 years
Specific skills: Facilities Management,Tenant Relations, Security Management, Budgeting and Financial Management, Technology Proficiency, Event Planning and Management, Legal Compliance
