Operational Management:
- Ensure the mall operates smoothly and efficiently on a daily basis.
- Oversee maintenance, security, and cleanliness of the facility.
- Coordinate with service providers and vendors to ensure high standards of service.
Tenant Relations:
- Serve as the primary point of contact for all tenants.
- Address tenant concerns and issues promptly and professionally.
- Foster positive relationships with tenants to promote retention and satisfaction.
- Assist in the leasing process, including negotiating lease terms and agreements.
Financial Management:
- Develop and manage the mall's operating budget.
- Monitor financial performance and implement cost control measures.
- Ensure timely collection of rents and other revenues.
- Prepare financial reports and forecasts for senior management.
Marketing and Promotions:
- Develop and implement marketing strategies to increase foot traffic and sales.
- Plan and execute promotional events and activities.
- Collaborate with retailers and external partners on marketing initiatives.
- Monitor and analyze the effectiveness of marketing campaigns.
Facility Management:
- Oversee the maintenance and repair of the mall's physical infrastructure.
- Ensure compliance with health and safety regulations.
- Implement energy-saving and sustainability initiatives.
- Coordinate emergency preparedness and response plans.
Skills - Communication
- Presentation
- Real Estate Background
