M365 Engineer

• Bachelor s degree in Computer Science , or related field, or equivalent work experience.

• Microsoft 365 Certified: Enterprise Administrator Expert or equivalent certification preferred.

• Experience in PowerShell scripting, Azure DevOps, and automation tools.

• Ability to work independently and as part of a team

• Experience in IT service delivery using the ITIL framework

• Willingness to work afterhours or weekends to facilitate change activity

• Demonstrated experience where operating as part of an effective team/relationship is critical to the success of your role

• Strong interpersonal, oral, and written communication and collaboration skills

• Strong knowledge and understanding of business needs and drivers with the ability to establish and maintain a high level of user trust and confidence through service provision

• Expertise in understanding, setting, and managing customer expectations

• Skills in conceptualizing, documenting, and presenting creative service solutions

• Ability to blend creativity, problem solving, and technical skills for refining existing theories or developing new approaches to seize opportunities and sustain business success.

• Strong technology subject matter expertise with the ability to recognize trends and innovate effectively, proactive approach essential

• Ability to effectively adapt to rapidly changing technology and apply it to business needs

• Strong organizational skills including the ability to set shifting priorities and meet deadlines / adaptability / flexibility

• Ability to understand, communicate and solve complex problems quickly

Responsibilities

• Manage and administer all aspects of M365 applications and services, including Office 365, Teams, SharePoint, OneDrive, Power Platform, Azure AD, Intune, and Security Compliance.

• Provide technical support and troubleshooting for M365 issues and incidents, ensuring high availability and performance of the M365 platform.

• Plan and execute M365 migrations, upgrades, and integrations, following best practices and industry standards.

• Develop and maintain M365 policies, procedures, and documentation, ensuring compliance with security and regulatory requirements.

• Collaborate with other IT teams and business stakeholders to understand their needs and provide solutions using M365 capabilities.

• Research and evaluate new M365 features and technologies, and provide recommendations for improvement and innovation.

Core Values

• Strong interpersonal, oral, and written communication and collaboration skills with all levels of management

• Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines,

• Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability.

• Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency.

• Exemplifies our customer-focused, action-oriented, results-driven culture.

• Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions.

• Ability to act with discretion and maintain complete confidentiality.

• Dedicated to the firm s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.